Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,633 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 68% of employees would recommend working at Epsilon to a friend and 58% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Epsilon?

68% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (102) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 486 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 248 reviews)); "good benefits and 401K matching" ((in 195 reviews)); "good work culture and team" ((in 136 reviews)); "flexible timings and work from home if required" ((in 110 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 131 reviews)); "Low pay for skill set and abilities." ((in 103 reviews)); "Low salary and hard to get promotion" ((in 91 reviews)); "Bad managers continue to be rewarded." ((in 73 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 63 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What are the top reviewed Epsilon locations?

Chicago , Irving , Wakefield , Boston , New York , Dallas , West Chicago , San Francisco , San Diego , Westminster , Lafayette , Denver , Atlanta , Wilton , Cincinnati , Los Angeles , Blue Ash , Schaumburg , Detroit , Nashville , Westlake Village , Earth City , Southfield , Franklin , North Wales , Phoenix , Troy , Agoura Hills , Itasca , Arlington

Epsilon reviews

3.6

68% would recommend to a friend

(3,362 total reviews)

Sean Reardon

54% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,362 reviews)

Ratings by demographic groups

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Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jun 30, 2016

Company Culture

Associate business systems analyst

Recommend

CEO approval

Business Outlook

Pros

The work environment here is excellent. They really want you to get excited about coming to work. Dress is business casual, great manager/employee relationship, WFH two days/wk, and the game room all makes working here a blessing. All these play a role in the great work/life balance Epsilon offers as well.

Cons

From my personal opinion, the building stays cold and the food is expensive. It's good, however, that there are many restaurants very close to the company.

4.0

Jun 28, 2016

New Grad Program

Associate account executive

Recommend

CEO approval

Business Outlook

Pros

You are eligible for a promotion after a year, and pay and benefits are good.

Cons

There is not a lot of structure to the program and opportunities to meet other new grads.

Epsilon Response

9y

Thank you for your review. Epsilon strives to attract and retain top talent through valuable initiatives like the New Grad program. We are continually evolving our training and programs to ensure associates have the tools to be successful. We wish you success in your career and if you would like to discuss anything specifically, we encourage you to reach out to your local HR Business Partner.

3.0

Jun 22, 2016

more communication from management needed

Production analyst

Recommend

CEO approval

Business Outlook

Pros

compensation is fair; benefits are good (401K matching, medical and dental insurance paid at about 60%); ESPP; regular employee gatherings (food, drinks, music) when announcements are made or start of Red Sox season; nice, clean office setting (lower cubicle walls now the trend); 1:1 company match to non-profit donations that you make.

Cons

Not enough top-down communication from management; it always seemed like there was always some big secret on what was coming next. There never seemed to be enough time for additional training opportunities. Programs would be made known, but they were difficult to access and there was never enough time to complete. Most of the employees seemed to keep to themselves. Possibly because they were over-worked and had no time to socialize with anyone. It just seemed expected that you would be working weekends on any given week. There never seemed to be enough coverage if you wanted to go on vacation and not enough time to train that person if you were lucky enough to get someone to cover.

Epsilon Response

10y

Thank you for your review. We appreciate your feedback on your experience while working here and are taking this back to our team to discuss. We have received similar feedback regarding managers before and are looking into how to solve this issue going forward. As you know from working here, clients are our top priority, which can cut into taking time out for training. We do our best to take advantage of the times that we can and look to improve going forward with the comments we get regarding this. The more people that share their ideas on how to improve, the better we can be in the future. Again, thank you for your review, we wish you the best of luck! --Human Resources Team

Viewing 2866 - 2868 of 3,362 Reviews

Jobs at Epsilon

Product Design Researcher

Product Design Researcher

Media Delivery Associate

Epsilon

Epsilon reviews

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New Grad Program

more communication from management needed

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