Equinox reviews

3.3

51% would recommend to a friend

(3,585 total reviews)
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Harvey Spevak

48% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
1.0
May 17, 2018

Such a big company, so careless about employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have a job, that's a pro. The only other pro is free gym membership for employees.

Cons

Where to start..... The most competitive environment between office staff, most of the staff will "fake it until they make it" into a position they want, then they change their behavior and attitude for the worst. Managers think they are the best at everything and talk EXTREMELY loud, the manager behavior is very unprofessional. They don't outline the benefits you have (like paid days off), they will literally tell you that you have no benefits (but you do, stated in the employee guide). They will write fake complaints from "clients" and then reprimand you for something you didn't do, then threaten to kick you out, or simply kick you out if they don't like you. They will also belittle you if you don't have an "office" job or if you're not a trainer. The reason they have a high turnover rate of employees is because they don't care about their employees and managers won't listen to them. I care about how employees are treated at a place I'm putting my money in, and one of the places I wouldn't put my money in would be here.

2.0
Mar 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Equinox puts you through a continuing education fitness program so you learn how to program for clients properly and more about how the body works. You also learn from other trainers from different experience levels and training styles. The facilities are impressively nice.

Cons

Management sucks. They treat you like cattle, they don't care about how well you do, they micromanage. The pay sucks, they charge $120+ per session and you see about 10% + hourly wage. Turn over is very high. They expect you to work an extreme amount of hours all day without pay.

2.0
Apr 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Education - efti and from senior trainers. Despite coming into the company with my ACE cert the efti education program is definitely very good. Also tips from the top tier trainers were priceless.

Cons

Floor shifts in the "blue shirts" management tries to justify floor shifts selling you the bs it gets you leads for clients. No it doesn't!!! Management also refuse to let you request off from floor shifts you have to try to get them covered and the kicker? They do the floor shift schedule 4 months at a time. Members look at you like your a towel boy/loser then there are HOURS of passive aggressive sales meetings per week. Lowest pay ridiculous hours I spent about 20 hours total training in 6 months with 100s of hours wasted picking up dirty towels and getting sick constantly. Equinox is also pimping out new trainers - member pays $125 per hour trainer gets around $25-30 only!!! I was sold by the glamour of being a trainer at such a high end club don't make the same mistake not worth your time or health. Education is incredible that's about it.

Viewing 85 - 87 of 3,585 Reviews

Glassdoor has 3,715 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.