Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 109 reviews)); "Great people to work with" ((in 66 reviews)); "Great Training and that's it" ((in 44 reviews)); "Great employees who have been around for years." ((in 32 reviews)); "Great team to work with that supports each other and understands the value of all employees." ((in 22 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Monetary Compensation At/Below Average, Conservative Upper Management, Restrictive on Remote Working Arrangements" ((in 44 reviews)); "no work life balance as you have to work almost every weekend" ((in 38 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 38 reviews)); "Regional managers on the east coast." ((in 31 reviews)); "Property management can be busy and stressful" ((in 17 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Senior management

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 11, 2019

Unhappy as the years go by

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Just the health benefits that's all. Working in a newer building.

Cons

Worked here for almost 5 years! Its going DOWN! Huge turnover of employees! Fewer sales meeting and less resident events The commission use to be great, but its not. Managers take all the renewals and they are greedy! Leasing consultants do ALOT of work, we should be compensated. Service team gets 35% off rent and we get 20%!! That is so unfair!! Onsite staff deal with alot of BS so we should get the same treatment. Equity is CHEAP! and they want to do everything in house so it creates a harder work environment for service techs and office members. Onsite members have to pay the lease breakage fee when we decide to break a lease. We shouldn't if we are buying a house. We need more perks.

Equity Residential Response

6y

Hello, and thank you for taking the time to share your thoughts, although it is difficult to hear of your frustrations. We would like to hear more about your concerns, and hope you will share your feedback and suggestions with your Regional Manager and/or a member of your local HR/OTD team. We did want to clarify what you stated about our rent discount. In the DC market, all full-time employees are eligible for a 25% rent discount (not 20%), and Service employees are offered 35% as an incentive to live on-site so that they are able to respond quickly to on-call emergencies. Please review the Employee Rent Discount page on ERNIE for more information, and contact your Regional Manager if you still have questions. Thank you again for your feedback.

2.0

Aug 9, 2019

Used to love it but now...

Community manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent. They have created a forum for the company to communicate nationwide and enter suggestions on improvements so you feel like your voice is heard.

Cons

If you've been with the company for more than 4 years then you know how it used to be. Everyone felt like family and you could ask for support without worrying about your capabilities to do your job being questioned. They've taken away resident events that the residents actually enjoyed and started charging them to attend, they've cut back on employee events so we don't get to meet as much with our peers that support each other. Leadership is unhelpful. They tell you to think like an owner but treat you like you are incapable of making a sound business decision if it doesn't make the investors money. They say do the right thing but that doesn't mean what you think it means. They call us field workers and that's exactly how we are treated. Disposable. Any employee that works in the "field" is spread way too thin. They promote work life balance but you spend your evenings, weekends, and vacations trying to catch up or ensure your community doesn't go up in flames. And if it does, no one from upper management helps. They let you drown and tell you to figure it out on your own. Good luck trying to get promoted if you are not favored.

Equity Residential Response

6y

Hello, and thank you for taking the time to share your thoughts and feedback. Although we are disappointed to hear that your impression of the company has changed over the length of your tenure, we are hopeful that after the amount of time you have invested in your career here, we may have the opportunity to re-engage you. Many members of our senior leadership team, both across the country and across departments, read these reviews and take the feedback seriously; while yours is difficult to hear, we are appreciative that you shared it with us. We also hope that the upcoming Leader Summit will be a great opportunity for you to network with all of your CM and SM peers, as well as hear about new initiatives and strategy from our leadership team, and of course — make your voice heard. If you have specific feedback you are willing to share, we hope you will contact your HR Director at 202-971-7088. We thank you again, and we hope for the opportunity to change your perspective.

5.0

Aug 7, 2019

Amazing company and culture

General

Recommend

CEO approval

Business Outlook

Pros

The leadership like VP Shanna Dion and Regional Property Manager Jeremiah Thorpe make this an amazing place to work. Their training and support is second to none and they truly live their company values. Equity also provides the best benefits I've had in a 20-year career. I always felt supported by other managers and the corporate office. Equity hires the best so if you are really talented and want to advance your career I believe this is the company to provide you that opportunity.

Cons

They don't have any properties in the city I moved to. IT support is understaffed.

Equity Residential Response

6y

What a great endorsement of our amazing Boston leadership team! We think Shanna and Jeremiah are pretty awesome too, and it means so much to them and to us to hear of your experience working with them. We are also glad to hear your rave review of our benefits offerings. Our HR team is constantly researching and evaluating new ways to support our employees in both their personal and professional lives, and your validation of those efforts is great to hear. We wish our time together hadn’t ended with your relocation to another city, and hope that you will consider Equity again in the future should you find yourself back in one of our markets!

Viewing 583 - 585 of 1,121 Reviews

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