Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 114 reviews)); "Great people to work with" ((in 63 reviews)); "Great Training and that's it" ((in 42 reviews)); "Great employees who have been around for years." ((in 33 reviews)); "Great team to work with that supports each other and understands the value of all employees." ((in 24 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Monetary Compensation At/Below Average, Conservative Upper Management, Restrictive on Remote Working Arrangements" ((in 42 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 40 reviews)); "no work life balance as you have to work almost every weekend" ((in 38 reviews)); "Regional managers on the east coast." ((in 29 reviews)); "Property management can be busy and stressful" ((in 17 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Apr 13, 2018

Great Career Opportunities

Community manager

Recommend

CEO approval

Business Outlook

Pros

Lots of growth opportunities. They have advanced technology that allows you to complete your job easily and many competitors do not have the technology Equity does. Work life balance, loyalty to good hardworking employees, lots of resources. This company is one that you can have a career for a long time.

Cons

Thin staffing, wish there was more money in the budgets to throw nice events for residents vs throwing something together that is free or in a tight budget. Some buildings need a little love in the common area renovations. Would be nice to have phones paid for or half the bill paid considering we use our phones for a ton of work related items.

Equity Residential Response

7y

Thank you so much for taking the time to share such honest, balanced feedback. We are so pleased to hear that you are impressed by our technology - we have invested a great deal of time and funds into making it the best in the industry! We also thank you for your comments regarding resident events, renovations, and cell phones. We definitely agree with you about the need for more events, which is why we added a Resident Event Planner position in our DC market this summer! We hope your community has been able to benefit from this addition. And while we have completed or approved more capital projects and renovations in our portfolio in the last few years than ever before, we also know that this is a constant need, and you have our commitment that we will continue to evaluate and prioritize each community’s needs. Please keep sharing your specific feedback and requests with your RM, Facilities, VP, and Investments Officer - they all are always open to hearing from you. As for cell phones, we appreciate this suggestion and will keep it in mind as we continue to evaluate and enhance our total compensation packages. Thank you for all that you do to lead your community and team to success as a Community Manager - cheers to many more years of working and growing together!

5.0

Apr 13, 2018

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall Equity is a great company to work for. I feel that I can talk with anyone in the company and the support from different departments is available to me.

Cons

Hiring is a challenge in today economy and with that said more training is needed for new employees and current ones. Our OTD group spends a lot of time on projects the mostly focus on leasing or online training. We really need more hands on support for our service teams.

Equity Residential Response

7y

Thank you so much - first and foremost, for your 8 years of service, and also for your compliments and your honest advice. You brought up a point that we have been feeling for quite some time as well, which is that we need to do everything in our power to prepare our Service team members for the technical challenges of their roles. This is necessary for their own success as well as that of their teams and managers, and is even more pronounced in today’s highly competitive job market, as you pointed out. Fortunately, in the time that has passed since you submitted your review (our apologies for the delayed response!), our OTD team has been hard at work on initiatives that will support our Service teams specifically. With the rollout of Service Basics, we are now offering more hands-on training to new Technicians. And soon we will be piloting something that we are incredibly excited about: our Service Apprenticeship program, which will enable us to spend more time training Service employees before moving them into Technician roles. These programs were created for all of the reasons you mentioned, so we hope you feel heard and acknowledged, and we can’t wait to see the results. Thank you for all that you do and for taking the time to share your thoughts here. We really appreciate you!

5.0

Apr 11, 2018

You matter at Equity Residential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture separates Equity Residential from the pack. You make a difference - your opinions matter! From the top leadership to the outstanding women and men at our communities everyone lives the 10 Ways. This is a place where you can be yourself, where you will be heard, where you everyone thinks like an owner. Great benefits especially our above average housing discount.

Cons

Equity prides itself on being thrifty and self sufficient. That culture is not a fit for everyone

Equity Residential Response

7y

Wow - what a thoughtful, eloquent expression of the goals and values we strive to deliver to our employees. It’s music to our ears that you feel so appreciated and heard, and that you identify so strongly with the culture. We couldn’t agree with you more: you really do matter here, and we would be nothing without you. Thank you for being such an advocate of our culture, and for all that you do every day to create a remarkable living and working experience for your customers and your colleagues. Please continue to be yourself and to speak up about anything we can do to make your experience better; we assure you that you will continue to be heard. Thank you for your 10+ years of service, and here’s to the next 10!

Viewing 694 - 696 of 1,121 Reviews

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