Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Field team members are great- I've met some great people. Lots of training and classes. Health insurance is decent and can be pretty low cost but only if you participate in their wellness program.

Cons

Upper management is distant and only recognizes poor performance. As an onsite team member, you rarely hear from upper management until something goes wrong. Pay is insanely low. Commission structure makes it difficult to make any real money. Company says that they promote from within but plays favorites and will often already know who they are promoting without interviewing other candidates within the company. Impossible to get time off as a leasing consultant because the property always needs to be staffed and management is unwilling to cover or find help. Hours are long and leasing team is always expected to be in office even when other team members are leaving early.

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Equity Residential Response
9y
Although we regret that your experience has not been more positive, we appreciate you taking the time to share your thoughts and concerns. As you may have heard, we are piloting a new commission structure in select markets — news on the results of the pilot and any potential changes to the company structure will be communicated by the end of the year. We also made several changes this year in an effort to continually invest in our employees’ careers, including bringing back the Assistant Community Manager position and rolling out Accelerate for Sales, a competitive and inclusive management training curriculum for high-potential Leasing Consultants. If you are unfamiliar with any of these initiatives, or if you have concerns about your own work/life balance and career growth that you don’t feel you can share with your manager, we urge you to contact a member of your local Human Resources team.
4.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

great networking transparent great people open opportunities for job transfers fair compensation .

Cons

low commissions selling out of sub markets not aggressive to hold people accountable too afraid of lawsuits We only receive communication from the CEO if someone did something wrong or the web cast calls. Other than that you would never know he existed

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Equity Residential Response
9y
Thank you for your feedback. It's good to see your list of "pros" and based on your advice to management, we'd like to remind you that your HR department is always accessible to help address issues in areas where you feel there is room for improvement. Please feel free to reach out to your HR Director at 202-971-7088.
1.0
Mar 25, 2016

Micro management till insanity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall nice co-workers. Lax environment. Comradery

Cons

Conservative views leading to Micro management on all kinds of levels and the belittling of its tenants.

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Equity Residential Response
10y
Hello, We’re very sorry to see your "cons", as they are in no way consistent with how we want employees to treat our residents. We do expect that managers ensure policies and procedures are being followed, which can feel like micromanagement to some. We believe a culture of accountability is important and part of Equity's success.
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.