Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 12, 2016

Mass Exodus

Recommend
CEO approval
Business Outlook

Pros

There is considerable working knowledge within the company about landscaping and how maintenance issues are solved.

Cons

The upper management can't jump ship fast enough! There is a heavy exit from the Seattle market, which has always been steady with the hourly staff, and now even salaried staff can't appreciate this company's style. The focus was churning the leasing employees but the odd path to success is not appreciated by everyone. The career kiss of death is to follow their commandment "challenge authority". If you do this, you'll be marked for your Equity career. Egos are fragile and are driving this train 90% of the time. There is a diversity council to steer attention away from the lack of diversity, which is just lip service. The bias against several groups is shocking. Information leaks are famous in this portfolio. The employees actually don't follow any privacy policies because they haven't seen management do this. The average new employee is just out of high school and hasn't experienced real corporate standards anywhere.

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Equity Residential Response
10y
As a company that has worked hard to develop a culture that recognizes the hard work and value each employee brings forth, we are sorry to hear that you feel this way. We encourage you to contact Human Resources at 206-508-0460 to have a confidential conversation about your concerns. The company you describe is not the Equity we know.
2.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great coworkers. Large stable company who own and manage their own properties. Systems are up to date with new technology making it easier to manage your property. Training is a focus. Outings are fun.

Cons

The company has shifted in a direction that only cares about the bottom line. Employees are not valued nor are our residents! It's all about the money. It is understood that Equity is a REIT and we must do our best to make money for our shareholders. However, where is the balance? Extreme micro managing from corp level who only harps on what you can do better. Never focusing on what you have done well. There is a sense of a pompous tone from corp. Make money!! Even it means low annual increases for employees. And don't move on property because your increases will be just as high as residents! It seems the newly hired employees benefit the most with regards to compensation. Just wondering how many people need to leave for someone to see what's going on. Even new employees feel blindsided in comparison to what they were told and the reality of the way it is.

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Equity Residential Response
10y
Thank you for your feedback. We're pleased to hear that you enjoyed your teammates and company functions. However, we are sorry that you felt micromanaged and for your feelings that the company only cares about the bottom line. While it is true that senior leaders are passionate about the company, its success, delivering great customer service and creating a culture of accountability, no one likes to feel micromanaged. We like to think there can be a balance and are sorry you don't feel that it was true for you.
1.0
Jun 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The vacation period you receive after six months

Cons

Everything else that is involved in working for Equity Residential.. They are the shadiest company I have ever worked for . You can be recognized as a top producer time and time again , go above and beyond the job description ...on a regular basis and what will you receive for your hard work and help in making Equity thousands of dollars on every apartment you lease or every resident that stays because of you and your teams loyalty to both the resident and the company (one that doesn't deserve it ) ? NONTHING .....well almost nothing , you will receive a 13 cent raise over a three year period ...that's right 13 cents ...true story, that was my experience. Maybe thins have changed , but there are many companies in the field of Property Management ...choose another , this one will scar you for life !

Viewing 148 - 150 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.