Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 108 reviews)); "Pay is on the low level of acceptable but benefits and company discounts were pretty good" ((in 63 reviews)); "Great people to work with" ((in 62 reviews)); "Great Training and that's it" ((in 41 reviews)); "Great employees who have been around for years." ((in 35 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Constantly defending performance to upper management." ((in 42 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 41 reviews)); "no work life balance as you have to work almost every weekend" ((in 38 reviews)); "Regional managers on the east coast." ((in 31 reviews)); "Property management can be busy and stressful" ((in 17 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Senior management

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 22, 2023

Compensation and Work/Life Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the people are great Most of the properties are beautiful Good opportunities to gain business and sales experience The company has well-established infrastructure and resources There is job security and an optimistic outlook for the well-being of the company The company encourages feedback and change in many ways No dealing with 3rd party ownership

Cons

Prefacing this by saying I really care about this company and the people in it, but compensation and work-life balance, unfortunately two of the absolute most important things in a job, are just severely lacking. COMPENSATION - Target is now offering wages competitive to what Leasing Consultants/Assistant Community Managers are making, and even some newer CMs. You also see how much money the properties pull in, and how little of it is spent back on the employees. A small raise in this economy (when you're already making a low wage) when our industry is already lagging in pay, after seeing rents go up by hundreds and properties pull in hundreds of thousands of dollars each month, feels like a slap in the face. It can feel like you're just a bunch of grunts onsite putting in the dirty work while investors line their pockets. WORK/LIFE BALANCE - Working in a leasing office, you will see it all. You will be tested and most likely pushed past the limits of what you can handle emotionally and mentally. You will see mold. You will see floods. You will see crime. You will see death. You will see extreme weather events. You will see complex maintenance problems. You will deal with a level of Karen you never even thought possible and they're with you for 12+ months. You represent the landlord, so people treat you with zero compassion, and you frequently have to advocate for things you might not agree with yourself for the good of the business. It is a thankless position to be in. The properties never stop, so you can and will be dealing with emergencies and abusive emails around the clock. Hours and days are not flexible. You will be dressing up every day, you will be on-site every day, you will be working in a leasing office trying to do your job tasks that allows you to be interrupted at any time by a resident, phone call, vendor. It is a very difficult work environment to be in. On-site teams are mostly skeleton crew status these days, so you even need to be very careful about when you schedule your own PTO. If you don't set very careful boundaries and have good practices for managing stress, time, and your mental health, you will be chewed up and spat out.

Equity Residential Response

3y

First and foremost, thank you for your feedback and thank you for all that you do. As with any customer focused role, not all customers take the time to say thank you with each interaction - and oftentimes when the day gets busy and team members and co-workers are managing their own tasks, unfortunately the thank yous can fall to the wayside. Your comments are a good reminder for us all to pause throughout the day to recognize others. Please know that leaders throughout Equity Residential truly appreciate and acknowledge all of the hard work that goes into managing our communities and recognizes that working in a customer-facing industry like ours comes with its stresses and challenges. While concepts like flexible hours and teleworking can pose a challenge in a business like ours, we continue to explore different ideas and suggestions (a lot of which come from feedback provided directly by our employees). Recognizing our employees is so important to Equity Residential, that our President and Chief Executive Officer, Mark Parrell, reaches out regularly to thank our teammates for maintaining essential operations and supporting our residents. Mark recently shared several company wide messages of gratitude, with one in particular that awarded employees enrolled in our medical plan with a medical premium rebate - which translated to a month free of premium charges. We also offer formal recognition by means of our BTPL coins, onsite award ceremonies, Spotlight awards, and 10 Ways awards, just to name a few, in addition to the shout outs and kudos shared with our teams on a regular basis. Equity Residential has a dedicated Compensation and Benefits Team that works hard to ensure that both our benefits packages and compensation are competitive within the industry, while incorporating a variety of wellbeing components. With that being said, we appreciate you and your focus on both work/life balance and mental health, as we share a similar passion for bringing awareness to these topics. We are committed to offering services and initiatives that will continue to support this important component of total wellbeing, such as our Employee Assistance Program, along with other initiatives and campaigns that promote various mental and emotional wellbeing topics such as anxiety, stress, depression, and burnout. Thank you again for your feedback, we appreciate hearing from you.

1.0

Jan 12, 2023

Just an ok company, poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is better than most companies, but not worth the stress

Cons

VERY stressful. Several different departments to assist on-site staff but the departments don't communicate with each other and they are VERY unorganized. Direct supervisor is very abusive and lacks the knowledge needed to be in that position. Said supervisor will literally yell at you, belittle you, and bully you, then apologize the very next day at least once a week. It's a very abusive cycle. You are broken down each week where you begin to question yourself, walking on egg shells. Coming to this company has been a nightmare. They offer a decent salary, but it's not worth it. The properties run on a skeleton crew. Not enough staff. Very draining and exhausting. There are better companies out there.

Equity Residential Response

3y

Thank you for taking the time to share your perspectives with us. The environment you’ve described does not align with Equity Residential’s values or culture. We take allegations like these very seriously and encourage our employees to speak directly with their managers and/or our Human Resources team; we also offer resources such as our Call to Action Hotline (by phone 800-231-5699 or online CallToActionHotline.com), as an option to voice concerns anonymously. Each of these channels act as a resource for our employees to provide the details needed to initiate a proper investigation. Additionally, please know that Equity Residential offers stress management resources that can help with both your job and personal life; our Employee Assistance Program (EAP) is available 24/7 and provides access to confidential counseling, support and community referrals. Equity Residential’s EAP is available at no cost to our employees and their family members.

5.0

Jan 11, 2023

Great place!

Construction service manager

Recommend

CEO approval

Business Outlook

Pros

I love working for Equity. It is a nice workplace, with good people and a supportive environment. There are a lot of people who have worked here for 7+ years. Great work-life balance (I work for the corporate office) and a lot of flexibility.

Cons

Big company with red type, but besides that part, everything is great

Equity Residential Response

3y

Thank you so much for taking the time to visit our page to share your feedback! We appreciate hearing from you, and we’re so flattered by your 5 star review!

Viewing 229 - 231 of 1,121 Reviews

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