Esri reviews

3.7

67% would recommend to a friend

(1,511 total reviews)
avatar

Jack Dangermond

79% approve of CEO

65% positive business outlook

Esri has an employee rating of 3.7 out of 5 stars, based on 1,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Esri employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 21, 2013

Turn the other direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You first. I'm tapped out.

Cons

Think of Disneyland, the happiest place on Earth. Now think of the opposite of Disneyland, the unhappiest place on Earth. That's Esri. Employees, embittered by bad pay, a poisonous and unsupportive work environment, managers who are waiting for them to fail, an absence of any communication, and no yearly bonus at all, want out. Search elsewhere. You don't want to work here.

2.0
Nov 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Esri truly has a beautiful campus. It was very refreshing to walk around all of the exotic trees and landscapes. This definitely added value to my daily routine. The company is located in Redlands which for a small town isn't that bad. Esri is the largest employer there. If you like to feel privileged then the effect of Esri being in Redlands lends to a "big fish in a little pond" kind of ego-boost for most Esri employees. If you're into that kind of thing then you'll enjoy working for Esri in Redlands as opposed to Esri in a remote office, where nobody local cares if you work for Esri or not. If you are a GIS enthusiast, working for Esri gives you a new perspective (vendor centric) on the whole industry that you won't get elsewhere. There are some great Esri internal presentations that occur periodically that aren't available to the public. You'll get to hear presentations before they go onto the big stages. It feels good knowing what's on the cutting edge of Esri technology and whats likely to happen next in the industry. Lots of free training available if you like tinkering with the technology. If you're a kool-aid drinker and thing that GIS will save the world then you will fit right in.

Cons

Low pay and poor benefits. Low 401k matching. Most kids out of college don't know what "good benefits" are. Esri hires a lot of recent graduates to keep up with their high turnover. At Esri, you'll notice a trend in employees. Usually you're either (A) a veteran who has been there forever or (B) a relatively new hire with less than 4 years at the company. Coincidentally, after 4 years your 401k is vested. I suspect that employees get "pushed out" just before that time and then replaced by a recent college graduate. HR. Don't even get me started. An event occurred a few years ago when the markets went sour. Esri hired new HR management to "make things more efficient". Instead being upfront and laying people off, they began finding extremely petty reasons to cite people for rule violations. Internet usage, phone usage, dress code, rules that nobody knew existed, etc. The result was that a lot of people got fired or were forced to resign. This event set a tone for how HR works at the company and has persisted until today. Backstabbing occurs at Esri when someone finds a way to build a case against you with HR, who will undoubtedly make your working life hellish. For example, you may be forced to attend an hour-long meeting with HR every other Monday to do performance reviews for the duration of 6-8 months. In these meetings, they will have all of your email correspondence printed and will review it with you, looking for ways to take your written word out of context and perpetuate their case against you. During this time your manager will tell you that HR has blocked your annual raise. They advertise a "flat management style" as a benefit. This is Esri's way of saying "once you're hired we won't pay you more money for position moves later in your career". Esri's biggest expense are salaries for their employees. They will fight you tooth and nail to keep your salary as low as possible. In actuality, the flat management style is just a myth. Esri is riddled with all different layers of management and bureaucracies once you cut through the smoke. The company isn't doing anything new anymore. Nothing revolutionary has happened since ArcView 3.x and they're still milking the GIS desktop cow. Esri server software and enterprise solutions are just bandwagon products that they had to create to remain relevant. The lack of recent product innovation has led to a penny-pinching culture where someone's cost-cutting initiatives are more valuable than innovative product engineering that should be taking place instead.

2.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits - 401k, profit sharing, insurance, paid leave, etc.

Cons

Where do I begin? Too many employees as compared to the work delivered - many of them are poorly managed and do not contribute fairly to the company’s growth.. Staff over 15-20 years with Esri, barely come to work or deliver anything, but stay employed for the benefits and to get a salary, and this affects the wage budgets for other staff who actually do the work. There are too many managers who barely move out of roles and so the flat structure translates to little or no growth for other staff. Although, if you are related to a director/manager, or are a ‘favorite’, you’ll go places without really working. HR is painfully slow and incompetent, biased (pro-management) and hence, unapproachable. We lose more staff than we hire because HR doesn’t have a Retention Unit to work with resigning staff, then they lose time and money replacing valuable staff. Redlands was cheap in 60-70s, not anymore, but the pay scales haven’t increased proportionately and the annual increments are minuscule if not, unfair and even insulting at times!

avatar
Esri Response
7y
I'm sorry you had a difficult time here. We appreciate the 8+ years you committed to our company, customers, and community. I would welcome the opportunity to talk with you about your experience at Esri and how we can continue to improve. Feel free to contact me at cnowlin@esri.com. Chris Nowlin Chief Human Resources Officer
Viewing 37 - 39 of 1,511 Reviews

Glassdoor has 1,771 Esri reviews submitted anonymously by Esri employees. Read employee reviews and ratings on Glassdoor to decide if Esri is right for you.