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Estes Express Lines

Engaged Employer

Estes Express Lines reviews

3.5

63% would recommend to a friend

(1,144 total reviews)
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Rob Estes

87% approve of CEO

69% positive business outlook

Estes Express Lines has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Estes Express Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Dec 31, 2014

Poor communication

Recommend
CEO approval
Business Outlook

Pros

The pay is good. I was able to get benefits for same-gender partner. I like the independence.

Cons

Management doesn't avail themselves of peoplenet messages or email, phone calls, texts, putting up notices or telling employees information they need to know to do their jobs. I and other drivers were dispatched at night, arrived at destination terminal, took 10-hr break in motel, and then when we woke up & called in to be dispatched, we were told we wouldn't be allowed to be on the road between 10p & 6a because of New Year's. We weren't told before leaving so we could take that down time at home. We aren't compensated for the 12 lost hours. The terminal managers had no idea. The terminal dispatchers were also unaware of this new policy. The condition of my equipment is dangerous. My last PM found a dozen issues, in addition to the bad starter and bypassed air dryer that tgey ignored until i remind3d tgem again. I'm told that I can't have RPMs over 1700 while driving through mountains with a truck with no engine brake, which is physically impossible without burning up the brakes. Or you could stop and let them cool every few miles, but the time to travel that distance would be excessive.

3.0
Mar 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Lots of long term employees. The benefits are OK. Has always been a privatly owned company. You really have to mess up bad to get fired.

Cons

Vacation policy lacks. It takes nine years to get 3 weeks and 18 years to get 4 weeks. Four weeks is the max you can get. Many of the directors and VP's play favorites. Parking issues. Company and department communication is horrible!

2.0
Nov 29, 2025

Not a long term solution

Recommend
CEO approval
Business Outlook

Pros

The ability to work in the office or remotely is a big perk. Only needing to go to the office for certain things, like meetings or picking up any deliveries. They are flexible with time schedules; people in college would benefit from working around their classes. You will get the customer service experience that everyone in their life should experience at least once. Whether it is on the phones or through emails, you get a good range to deal with.

Cons

Job growth is minimal; some people may advance in their careers here, but it is rare among those who do not. For many, their job role will remain unchanged, and they will never progress past the occasional bump in pay, which is often incredibly minimal. You will need to track your pay rate and compare it with the industry. They do not adjust your pay adequately every year, only giving you an extra 12 cents per hour. When I realised this, I requested a raise and had to follow up, as it took them three months to respond, which was then delayed by another month or two before implementation. Ever since I asked for the raise, coincidentally or not, management began messaging me more and pulling me aside to question my decision. When I didn't have something to reference my reasoning, I would be written up. This cycle would occur every other month and would only stop until I was written up. The DMS system is a pain, and you will attempt to clear cache cookies, open a private browser, etc, just to have it function correctly. If you value integrity, you may be tested, as certain market areas will request that you change the delivery times to align with the selected time window. I brought this up when listing multiple GPS points indicating that drivers were nowhere near the delivery address, and I was pulled aside and told, 'Just do it; you won't get in trouble.'

Viewing 19 - 21 of 1,144 Reviews

Glassdoor has 1,165 Estes Express Lines reviews submitted anonymously by Estes Express Lines employees. Read employee reviews and ratings on Glassdoor to decide if Estes Express Lines is right for you.