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      Etsy

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      Etsy reviews

      4.0

      75% would recommend to a friend

      (552 total reviews)
      avatar

      Josh Silverman

      63% approve of CEO

      58% positive business outlook

      Ratings by category

      4.4

      Work/Life balance

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.8

      Career opportunities

      3.4

      Senior management

      Etsy has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Etsy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      552 reviews
      5.0
      Sep 30, 2016

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, culture, benefits, and outlook. Many smart people that I'd like to work with again if I could.

      Cons

      Little bit relaxed for an ecommerce company. I'd recommend that people spend less time reading and more time working.

      5.0
      Sep 2, 2016

      Crafts

      Lead designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Handmade and custom crafts for anyone

      Cons

      There are no cons currently

      2.0
      Aug 19, 2016

      Great Company but Member Operations are a Bust at Best

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great culture and wonderful people -Transparency and communication from the executives -Parties This is a good company to get your foot in the door at a tech startup in member operations so that you can move on in a year or so. You'll learn valuable skills that smaller tech companies direly need. I need to take care to call out to the incredible people at this company, too. What you don't get in career development, you get in friends. Etsy's hiring process is heavily focused on culture fit, and they do a really great job. I can truly say that I love many of my coworkers.

      Cons

      -The member operations teams are designed for fast turnover and little career development. -The starting salary was $10,000 less than comparative customer support and trust and safety teams. -There is little availability from management to support the career development of the agents. The customer support teams are over 100 people so career development into product, policy, or project management is no longer possible-- as those roles have already been filled. Overall, it's a fine place to learn about tech support and operations, but not the best place to learn about operations management, project management, data analysis, or policy writing. There's also a lot of sexual harassment from men in the company, and a lot of pressure from women in the company to bend in to it. Nothing over the top ever happened, but I can absolutely say with confidence that I felt like a "woman" every day there, and it was made very clear to me that the vibe of the company is to date everyone like it was a college campus. I didn't realize how much that pressure was affecting me until I went to a tech company with a "less cool, more work" vibe, and it's just a better fit for me. To each her own.

      avatar
      Etsy Response
      9y
      Dear Anonymous, Thanks for the honest feedback. We are committed to making Etsy a great place to work for all our employees, and learning from current and former employees has and always will be a priority for us. As for your comment about perceived harassment, we take our policy prohibiting harassment very seriously. We encourage anyone in the Etsy organization who believes that they have experienced or witnessed any form of workplace harassment to report it directly to HR so we can address it directly, promptly, and thoroughly. Our Policy Against Harassment is a crucial part of our Employee Handbook, and we stand by our Etsy values including that we are a mindful, transparent and humane business. Brian Christman SVP, People & Workplace
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      Glassdoor has 739 Etsy reviews submitted anonymously by Etsy employees. Read employee reviews and ratings on Glassdoor to decide if Etsy is right for you.