EverCommerce reviews

4.0

74% would recommend to a friend

(85 total reviews)
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Eric Remer

80% approve of CEO

65% positive business outlook

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85 reviews

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4.0
Apr 7, 2023

Thrive in Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Take 50+ small (mostly) SaaS companies mush them all all together and create a one stop SaaS shop for small businesses to digitize their companies. This is what you get with EverCommerce (EC). It's a truly unique business model that is not often found. We're a matrixed orginization and we're growing and changing as a rapid clip. To thrive in this environment you need to love change, love the challenge of processes being developed on the fly, knowing that you get to be part of that. You need to be agile and not upset if you have to pivot mid-project to do better. While the history of EC is over 15 years old, the idea of streamlining and bringing all 50+ brands together under one umbrella is less than 5 years old. What does this mean to the average employee/candidate? Lots of FUN and lots of adaptation. It also means there are times where change management and communication are not always at their best, but I would say the leadership does try. Since going public the company is being held to a higher standard, a more equitable and ethical standard. We are focusing on DEIB and the overall health of each employee. EC truly wants you to come to work as your authentic self and thrive as a human. These changes have not always come easy and there are many more to come, but again, I do think the leadership tries to make the best decision for current employees and the future of the company. Hard decisions have been made, but throughout it all, those that embrace one of our core values of thriving in change, have been successful. So if you're looking for a company where you can truly feel like you have made a mark, not only on your company, but in the lives of small business owners, EverCommerce is a great place to be.

Cons

Sometime communication about what is coming next is lacking. Part of this, I believe is because things are changing quickly. The defined vision needs to be better communicated by the leadership team downwards. We all know/assume things are coming down the line, at times it would be great to share these with those that are in the daily trenches of work. It's not a con, but more of an observation. The employees at the solution level often feel they are excluded from the bigger picture and left to try to hold onto what was before they were aquired. Celebrating some of the amazing cultures the solutions teams have across the greater EC family would be amazing. Sometimes decisions are made in silo's and other parts of EC are not involved even though it impacts us.

3.0
Apr 4, 2023

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with multiple brands and teams.

Cons

As of 2023, management seems to want to push people out to get new hires for less money. Salaries have dropped. The merit increases this year was at an all-time low. The culture here isn't great after the recent turnover. Tenured employees are defensive and not open to trying new things. And new hires are more sensitive and can't handle challenges. People are scared to admit they don't know something, but it turns into negativity and finger-pointing as an act of defense. Combined, it's just not a great working environment anymore. People have compared it to working at a start-up, where nothing sticks and there is constant change with turnover. Too many meetings while having to answer to deadlines for rushed campaigns.

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