EverCommerce reviews

4.0

76% would recommend to a friend

(386 total reviews)
avatar

Eric Remer

80% approve of CEO

66% positive business outlook

EverCommerce has an employee rating of 4.0 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EverCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

386 reviews
5.0
May 1, 2023

Flexibility & authenticity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company lives it's values, they're not just words on a page. My favourite is Working flexibly with accountability - they appreciate that people have lives outside of work, and you can do what works for you to get the right work/life balance. The leaders are authentic, and there's strong commitment and investment in Diversity, Equity, Inclusion & Belonging.

Cons

There's a lot of change happening as we become one evercommerce, it's exciting but some people may not enjoy that journey.

1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pros are being able to work from your own home environment and the benefits

Cons

Probably by far the worst job I’ve ever had. They have unrealistic goals every month for patient calls(which are rarely met) and when that goal is met they want to try to push it even further the next month when you barely scathed by the last month. You are sometimes on as late as 8 pm trying to reach out to people when most people would be in bed. They give you an unrealistic goal and expect to be able to meet or supersede it but don’t give you the correct tools to succeed. Most of the veteran employees get the patients so the new employees are struggling tooth and nail to get their patients. Overall it’s a toxic environment

4.0
Apr 7, 2023

Thrive in Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Take 50+ small (mostly) SaaS companies mush them all all together and create a one stop SaaS shop for small businesses to digitize their companies. This is what you get with EverCommerce (EC). It's a truly unique business model that is not often found. We're a matrixed orginization and we're growing and changing as a rapid clip. To thrive in this environment you need to love change, love the challenge of processes being developed on the fly, knowing that you get to be part of that. You need to be agile and not upset if you have to pivot mid-project to do better. While the history of EC is over 15 years old, the idea of streamlining and bringing all 50+ brands together under one umbrella is less than 5 years old. What does this mean to the average employee/candidate? Lots of FUN and lots of adaptation. It also means there are times where change management and communication are not always at their best, but I would say the leadership does try. Since going public the company is being held to a higher standard, a more equitable and ethical standard. We are focusing on DEIB and the overall health of each employee. EC truly wants you to come to work as your authentic self and thrive as a human. These changes have not always come easy and there are many more to come, but again, I do think the leadership tries to make the best decision for current employees and the future of the company. Hard decisions have been made, but throughout it all, those that embrace one of our core values of thriving in change, have been successful. So if you're looking for a company where you can truly feel like you have made a mark, not only on your company, but in the lives of small business owners, EverCommerce is a great place to be.

Cons

Sometime communication about what is coming next is lacking. Part of this, I believe is because things are changing quickly. The defined vision needs to be better communicated by the leadership team downwards. We all know/assume things are coming down the line, at times it would be great to share these with those that are in the daily trenches of work. It's not a con, but more of an observation. The employees at the solution level often feel they are excluded from the bigger picture and left to try to hold onto what was before they were aquired. Celebrating some of the amazing cultures the solutions teams have across the greater EC family would be amazing. Sometimes decisions are made in silo's and other parts of EC are not involved even though it impacts us.

Viewing 268 - 270 of 386 Reviews

Glassdoor has 398 EverCommerce reviews submitted anonymously by EverCommerce employees. Read employee reviews and ratings on Glassdoor to decide if EverCommerce is right for you.