Evolve reviews

3.0

40% would recommend to a friend

(424 total reviews)

Brian Egan

48% approve of CEO

46% positive business outlook

Evolve has an employee rating of 3.0 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Evolve employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

424 reviews
1.0
Mar 25, 2026

They sell big, then lay you off

Recommend
CEO approval
Business Outlook

Pros

Working at home Supportive coworkers

Cons

They say they’re not laying off, and they eliminated half of the Owner and Guest Support Managers in 2025 and quietly gave them severances. Recruiters are posting Slack messages trying to get people to post positive reviews on here. The organization refuses to take accountability for its mistakes. Senior leaders have handed out final warnings to employees who ask questions that are too close for comfort and that demand accountability in their so-called coffee and COHAD.

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Evolve Response
3mo
Thank you for the more than five years you dedicated to Evolve. We’re glad to hear you felt supported by your coworkers and valued the flexibility of working from home. We want to directly address your concerns regarding organizational changes. We did make intentional adjustments to the structure of our OGS team to better align with our business goals and ensure we continue to build a durable and high-performing company for our customers and Evolvers. We approach these strategic decisons with care and ensure all those impacted receive clear communication, which is key to our COHAD (communicate often, honestly, and directly) value. We strive to create an environment where Evolvers can ask tough questions, and we use forums like our live Q&As with leadership (Coffee & COHAD) to lean into that transparency—even when the answers are difficult. We recognize that change can create uncertainty, and we are committed to leading with clarity and accountability as we continue to grow. We wish you the best in your next chapter.
2.0
Mar 23, 2026

Great Comapny

Recommend
CEO approval
Business Outlook

Pros

Evolve is a great company and my direct manager is amazing

Cons

Upper leadership lives in their own bubble and constant lay offs

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Evolve Response
3mo
Thank you for your feedback and for the more than three years you’ve spent as a Dedicated Advisor. Your role is critical to providing our customers with top-tier support. We're also glad to hear you've had such a positive experience with your direct manager—strong leadership is a priority for us. We want to provide clarity regarding your concerns about organizational changes. We have made structural adjustments over the past several years to strengthen our ability to serve our customers, but these are not frequent or cyclical. They are intentional, strategic decisions tied to business alignment, and we do not take them lightly. We appreciate your perspective and your continued commitment to our owners.
5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, customer obsessed, performance-driven, values aligned. Focused on customer experience, profitability, and becoming an AI first organization.

Cons

Can sometimes lack leadership accountability.

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Evolve Response
3mo
Thank you for your feedback and for your 3 years of impact at Evolve. We're thrilled to hear that our commitment to being an AI-first organization and building a customer-obsessed, high-performance culture resonates with you. We also appreciate your perspective on leadership accountability. We expect every Evolver to bring our culture to life in how they make decisions, who they reward, and how they show up for our customers and each other. We believe that owning our impact is what allows us to remain a durable, profitable business and deliver exceptional value to our owners. Thank you for the work you do to enable our teams—we’re excited to keep building with you!
Viewing 13 - 15 of 424 Reviews

Glassdoor has 448 Evolve reviews submitted anonymously by Evolve employees. Read employee reviews and ratings on Glassdoor to decide if Evolve is right for you.