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Excelsior University

Engaged Employer

Excelsior University reviews

2.6

29% would recommend to a friend

(158 total reviews)
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David Schejbal

20% approve of CEO

28% positive business outlook

Excelsior University has an employee rating of 2.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Excelsior University employee rating is 30% below average for employers within the Education industry (3.7 stars).

Reviews by job title

158 reviews
1.0
Mar 30, 2023

Run, don't walk - in the other direction.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, experienced, compassionate higher education professionals at the student-service and middle management levels care deeply about the students and organizational mission. Many (of those left) have been at the institution for a decade or more.

Cons

New senior leadership is corporate and incompetent. No idea what they're doing in an attempt to restructure, with zero market research or data presented to staff. Complete lack of transparency, and they react defensively/aggressively when asked reasonable questions. Staff are being ordered to continue doing their jobs with no titles, no organizational structure, and zero confidence that they will still have that job the next day while senior leadership continues to 'figure out' what to do with them. Forget about career advancement or progression - everyone is too busy holding onto their jobs (and the extra work they've been handed from vacated positions that the institution won't fill) by the skin of their teeth. Benefits have been steadily reduced over the last 5 years. I get questions about layoffs daily.

4.0
Mar 29, 2023

If you don't like change...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's pretty simple. If you want the old way, you are going to have a tough time here. Yes, there has been a lot of change in leadership, in direction, in organizational structure, and strategic focus, but that is what it takes to become a "Great" organization versus just a "Good" one. Individuals who write bad reviews here are more likely the ones who were comfortable with the old way. However the truth is that the world has changed around the old organization and we don't want to be the Kodak of higher education. Working here has been fast paced, challenging, exciting, and positive. Is everyday stress free? Not at all. But why would you want to settle for anything less than innovation and future proofing?

Cons

The fast pace can feel chaotic at times and sometimes we need to take a breather. It is way to easy to have year by year go by and forget to even try to schedule time off. We sometimes bite off more than we can chew, but ultimately get things done via sheer will of highly dedicated team members.

2.0
Mar 28, 2023

Once a great place to work, now a steady decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits, especially time off, were really good and most people outside of higher leadership positions were and still are great! They both care about their fellow coworkers, the mission, and the students.

Cons

After 2 years of fully remote they insisted on returning to the office. It led to an exodus and a lot of unhappy people. The leadership does not believe that people can collaborate or form relationships online. In other words they don't believe in the business model. Pay stagnated bad over the years. Especially if your job wasn't directly related to academia. Leadership felt that because all higher ed was struggling everyone, even IT and finance people, were easily replaceable. Yet critical roles were left unfilled for months and months when people left.

Viewing 49 - 51 of 158 Reviews

Glassdoor has 165 Excelsior University reviews submitted anonymously by Excelsior University employees. Read employee reviews and ratings on Glassdoor to decide if Excelsior University is right for you.