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Excelsior University

Engaged Employer

Excelsior University reviews

2.6

29% would recommend to a friend

(158 total reviews)
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David Schejbal

20% approve of CEO

28% positive business outlook

Excelsior University has an employee rating of 2.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Excelsior University employee rating is 30% below average for employers within the Education industry (3.7 stars).

Reviews by job title

158 reviews
3.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and middle management Good starting salary, however a Masters degree is required Decent cafe on site Free parking A good work load- not too busy, not too slow Understanding and kind immediate supervisors Good parental leave policy

Cons

Leadership and executive staff try to provide small concessions to boost employee morale, but a lot of work still needs to be done. The threat of downsizing seems to constantly be in the air, given past circumstances. It feels as if there is little job security, and we are not being given the full picture. No merit raises in the four years I've been there. One year we got a small cost of living increase. Paid time off was at one level when hired, then accrual dipped by a lot the next year. Tight seating arrangements Advising atmosphere is always changing, and not for the better. More and more work keeps piling on. It's starting to feel like a call center. No room for job advancement anymore.

4.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

My job is really rewarding - I come to work everyday knowing that my work can have a positive impact on my colleagues, on the institution and on our students. I am given room to grow and to work autonomously. My supervisor is incredibly caring and sets a really great example of what professional commitment and personal empathy looks like. The leadership of the organization maintains an open door policy and genuinely seems to value input. Benefits and compensation are beyond fair - especially medical. Having had to use them I can attest to how much of a difference that makes. The institution has a positive relationship with its students and the staff are mission-focused. You get to work with really great people in a community-minded environment.

Cons

As with most small higher education institutions, the College is facing pressures from the external environment and is also dealing with some internal challenges. Restructuring events from a year ago have also left some scars. Remarkably, there is a lot of resilience in the organization but the leadership and staff of the College need to come to a common understanding of that the future needs to look like for this College to survive and thrive. There is a sense that accountability isn't uniformly enforced. There are tensions between the academic and business side. Silos and factions get in the way of collaboration. Our processes are antiquated and lagging behind the competitive benchmark - the sense of urgency to remedy them is at times plodding and slow.

4.0
Sep 9, 2017

Very mission driven institution with dedicated staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful employees who really care about students. Great benefits. Organization that is really working to improve as an institution and improve student's lives.

Cons

Excelsior is in the midst of change. The college had not invested in technology and fell behind in keeping up with other online institutions. We are now struggling to improve our student services and efficiency as an organization which is causing disruption. The lack of technology resulted in some dysfunction and inconsistancy in the college.

Viewing 139 - 141 of 158 Reviews

Glassdoor has 165 Excelsior University reviews submitted anonymously by Excelsior University employees. Read employee reviews and ratings on Glassdoor to decide if Excelsior University is right for you.