Exhale reviews

2.3

23% would recommend to a friend

(141 total reviews)
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Annbeth Eschbach

26% approve of CEO

18% positive business outlook

Exhale has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Exhale employee rating is 36% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

141 reviews
4.0
Jan 4, 2017

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Spa therapies at discount, free classes

Cons

Long hours. Corporate could be more helpful, but is doing their best. Spa guests are high maintenance, makes work feel long.

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Exhale Response
9y
Thank you for your comments. Our corporate team is very interested in your feedback. We are a hands on team and appreciate the ability to hear from our associates so we can improve. Thank you again, and we wish you all the best.
2.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Many amazing co-workers, 50% discount on retail (only on pay days), free classes

Cons

Did you notice how many of the replies from corporate starts with an apology for the late reply? That should be clue #1 as to what you will be dealing with. Corporate management has no idea how to run a business. The revolving door of spa directors is a testament to the chaos. As has been mentioned ad nauseam, they just throw people in with no training and it's sink or swim. Bad apple employees intimidate management; it's impossible to get fired at exhale so if you're unprofessional, toxic or a bully, this is the place for you. Exhale is extremely wasteful with how they spend money (e.g. by having way too many skin care lines, unnecessary "director" positions at corporate level pertaining to esthetics, and on and on), instead of paying better/offering insurance to more people. Inexperienced people are in charge at the national and local levels.

1.0
Aug 22, 2016

Spa concierge

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros are spa services and the yoga or barre classes if your into them . I've met amazing people working here guest and staff but if this company was run better

Cons

Disorganized under payed turn over rate Yes there is great room for growth because someone is always quiting makes you wonder! Once I got promoted to upper management position I learned why corporate stand point they suck benefits sucks once stuck in salary they just abuse and use you cut the hourly employees and have you work instead expected me to travel to manage and work at a location 3 hours a way with no extra pay and and expense check that you will not get till a month later. There are to many cooks in the kitchen rolling out to many promotions every months can't focus on one

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Exhale Response
9y
Hello. Thank you for your comments and feedback on your experience while working with exhale. We believe our benefits programs are in line with industry standards and comparable to companies our size. As a business we must remain flexible in order to respond to downturns and changes in the marketplace. That flexibility has allowed exhale to thrive for over 10 years and remain one of the leaders in the spa and fitness industry. We fairly compensate our associates for their hard work and expenses. We have a team approach to our business that provides support to the units on a daily basis from corporate management all the way to the unit level managers. We are sorry you had a less than stellar experience at exhale. But we wish you the best and again thank you for your comments. We can only learn and grow through an open and honest dialogue with our guests and our associates. So thank you again.
Viewing 112 - 114 of 141 Reviews

Glassdoor has 149 Exhale reviews submitted anonymously by Exhale employees. Read employee reviews and ratings on Glassdoor to decide if Exhale is right for you.