Exhale reviews

2.3

23% would recommend to a friend

(141 total reviews)
avatar

Annbeth Eschbach

26% approve of CEO

18% positive business outlook

Exhale has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Exhale employee rating is 36% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

141 reviews
2.0
Aug 15, 2016

GEA, Front Desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advantages of the spa services, learned more on customer service, and being charismatic to sell. The barre classes, instructors, and estheticians are great!

Cons

Terrible management, unprofessional, disorganized. The only job I've had that I have had to quit in less than 5 months, and their turn over rate is insane.

avatar
Exhale Response
9y
Thank you for your feedback. We are sorry that you had a less than desirable experience. We believe we recruit and hire soulful associates and that our management teams are enthusiastic, energetic, and business savvy. We understand that not every experience is 100%, but we certainly strive to be. Thank you again for your feedback. We can only learn by an open and honest dialogue. Best wishes.
2.0
Aug 9, 2016

manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Spa services and classes are high quality

Cons

Organization lacks organization and does not back its employees- very little support

avatar
Exhale Response
9y
Hi. Thank you for your feedback. We do recognize that the California work landscape is a dynamic and changing one. Municipal and State ordinances shift the dynamic of operating our business in the region almost yearly. We do pride ourselves on a very strong organization capable of adapting to each region we are in. We also recognize the challenges we face as a growing company. We embrace them, learn from our mistakes, and work hard to come back better and stronger. We appreciate all of our associates who contribute to that strength. We also appreciate your comments and will certainly take a closer look at our operations. Thank you.
2.0
Jul 17, 2016
Recommend
CEO approval
Business Outlook

Pros

They choose decent people to work for them, for the most part. Some miserable sods still make it through, true colors tend to show after you know them. They have had payroll issues for some time but it seems that they have rectified that. Possibly the company has changed hands in the last 2 years. Expanding this private company could lead room for growth for those seeking a career in the spa industry.

Cons

They have the basics down, running a spa of any size takes work. Willing to add extra hours is easy, the pay not so great. If you're fresh from massage school recommend but for serious professionals in the industry move on! CEO on down are just so far off from reality they can't even see how they have rebranded this business to fail long term. Transforming it from Chic and Real to Corporate and Money Grubbing. The HR department needs to actually be a department. 1 guy named Gary can't do it all. A sign of how cheap this company can be. Grinding its employees through the system until they break or burn out, yet claiming they are for health and well being? Meanwhile the CEO is off living in her multimillion dollar home pretending to be like everyone else when she makes an appearance when she feels like a Miami vacation. You want healthy employees pay them a decent salary and stop upping the full time benefits from 25 hours a week to 35 for new employees.

avatar
Exhale Response
9y
Hi. First, thank you for taking the time to comment about our company. Secondly we want to address some of what you have noted. We pride ourselves on our team of top quality healers, teachers and associates. We provide technical and holistic training and complimentary mind body classes because we believe our associates can continually develop knew skills and enhance their own lives inside and outside of exhale. Our Human Resources department is very well supported by our unit managers who are the front line HR liaisons with our associates. This organizational approach operates well for us. Our CEO is very engaged with the brand, our associates, and guests. She regularly participates in classes, and has been known to get so involved as to work the desk and in housekeeping when needed. Our benefits offerings are guided by the market and most recently by the passing of the Affordable Care Act. This Act as you may know defines what is considered full time which is at 30 hours. We do our best to follow all regulatory guidance and believe our benefits to be fair and equitable for all involved. Again, thank you for your comments. We can only learn and grow based on open, honest, and forthright dialogue.
Viewing 115 - 117 of 141 Reviews

Glassdoor has 149 Exhale reviews submitted anonymously by Exhale employees. Read employee reviews and ratings on Glassdoor to decide if Exhale is right for you.