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      Expedia Group

      Engaged Employer

      Expedia Group reviews

      3.7

      69% would recommend to a friend

      (1,240 total reviews)
      avatar

      Ariane Gorin

      71% approve of CEO

      54% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Culture"

      Return to all reviews
      3.0
      Jul 9, 2026

      Poor management culture

      Fraud investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid work life balance, decent benefits

      Cons

      The biggest issue in EFR is the management, which is generally unprofessional and unkind. Supervisors and senior management are incredibly gossipy and judgmental. Criticism is rarely constructive because most of them have never done the job themselves or are so far removed from it that they've forgotten how to actually do the work. Morale is at an all time low because of the huge push towards AI and the clear move to offshore, culminating in layoffs.

      avatar
      Expedia Group Response
      6d
      Thank you for sharing your feedback. Providing a supportive, professional, and respectful environment is a fundamental priority at Expedia Group, and it is deeply disappointing to hear that your experience has not reflected those standards. We expect our leaders to lead with empathy and to provide constructive, actionable guidance, so we take your concerns regarding unprofessional behavior and a lack of understanding of the day-to-day work very seriously. We encourage you to discuss your concerns with your HR Business Partner, as we value open communication and continuous improvement.
      1.0
      Jul 4, 2026

      Good tools can't outweigh the toxic culture

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid tools and resources to do the job

      Cons

      Most toxic culture I have ever been apart of. Micromanagement is rampant, they forced a lower department to relocate or get fired after forming this team only a year or so before they made this announcement. Have seen PIP plans utilized without clear stipulations or related to actual KPIs. Promotions are stagnant throughout the department even though there are great performers I’ve seen stuck in roles for years unless they move to another state. The general tone in meetings and communications are very disingenuous.

      avatar
      Expedia Group Response
      1w
      Thank you for sharing your feedback. Providing a supportive environment is a top priority at Expedia Group, and it is disappointing to hear that your experience has not reflected that We are committed to fostering diverse thought and ensuring our leadership teams are equipped to support their teams. We will continue to work on improving our employee experience.
      Viewing 4 - 6 of 1,240 Reviews
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      ReviewsExpedia Group reviews

      Glassdoor has 9,092 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.