Jan 2, 2024
Great workplace!
Anonymous employee
Expedia Group reviews
3.7
69% would recommend to a friend
Ariane Gorin
71% approve of CEO
54% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
1.0
Dec 30, 2023
Not a living wage, no career development
Former employee, more than 3 years
Prague
Recommend
CEO approval
Business Outlook
Pros
Some kind people at associate level.
Cons
Very low wages for associates, you get more money delivering food or bussing tables at restaurants. No career development unless you "know" someone high in the ranks, nepotism is a big issue here. Toxic work environment and rude managers. They love to scream about diversity & inclusion because it's free talk & PR, once you bring the money topic they show their real face.
5.0
Dec 29, 2023
Attractive salary & amazing benefits, positive & agile workplace environment
Former employee, less than 1 year
Petaling Jaya
Recommend
CEO approval
Business Outlook
Pros
- Positive & wholesome workplace environment, thorough training sessions, very helpful seniors and colleagues - Good career growth & advancement, good exposure to a fast paced, diversed & agile working environment - If you have good communication skills & experience in customer service, or you enjoy customer service roles, this could be the job for you to enhance your skill set (I gained valuable knowledge and experiences working here) - Engaging festive activities & special events on a monthly basis (free breakfast/lunch/tea/happy hour etc), fully stocked pantry with drinks, snacks & coffee machine. You'll never go hungry working here! - Insurance coverage (AIA) for medical, maternity, dental (RM675 annually), optical (RM600 annually) - Annual leave (18 days - 25 days based on years of service.) - Maternitiy leave (18 weeks), Paternity leave (12 weeks) - Wellness, Fitness & Travel Reimbursement benefits (this is one of the best perks!) - Employee Assistance Program offered for employees & family
Cons
- job can be very demanding and challenging, new hires are sometimes given a lot of workload and cross skilling trainings and it can be hard to adapt learning a number of new tasks all at the same time when you're still learning your main job roles (but it depends on the role and department, some roles are okay & not as demanding) - the LPA position is not suitable for those who can't handle customer service roles, handling back to back in-bound calls and high volume of cases can be very overwhelming as we cater to hotel partners all over APAC and Oceania regions
Viewing 277 - 279 of 1,241 Reviews