Is Experian a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at Experian have rated their employer with 3.7 out of 5 stars in 158 Glassdoor reviews. This is a lower than average score with the overall rating of Experian employees being 4.1 out of 5 stars. Search open Client Support Analyst Jobs at Experian now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at Experian .

Does Experian pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at Experian with 3.9 out of 5 stars based on 158 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at Experian.

How happy are Client Support Analyst professionals working at Experian?

65% of Client Support Analyst employees at Experian would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Analyst professionals have also rated Experian with a 4.3 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (137) , Senior Software Engineer (105) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Director (64) , Sales (64) , Customer Service Representative (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 527 reviews)); "great people and a company that tries its best to stick to values" ((in 505 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 458 reviews)); "Very flexible and good work/life balance" ((in 356 reviews)); "Colleagues are friendly and supportive" ((in 166 reviews))

What are the cons of working at Experian according to real employee reviews?

"Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 109 reviews)); "Senior management does not have the skill set to effectively run group." ((in 53 reviews)); "No trainings given and no handovers are given here but you are expected to perform right from day 1." ((in 48 reviews)); "Upper management is clueless." ((in 43 reviews))

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Experian

Experian Client Support Analyst reviews

3.7

65% would recommend to a friend

(158 total reviews)

Brian Cassin

69% approve of CEO

80% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Diversity & inclusion

3.9

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.6

Senior management

Client Support Analyst employees have rated Experian with 3.7 out of 5 stars, based on 158 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

158 reviews

3.0

Dec 9, 2011

I liked it.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great place to learn, great place to start. Such a niche kind of marketing that if you stay here for a year or so, you're guaranteed in-house job almost anywhere.

Cons

Not a great work-life balance. You are the slave to the client - though enough ot to gain for when you do have work-life balance.

2.0

Nov 16, 2011

No job security if you're in sales

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Great people (everyone is young, looking to have a good time) - Investment in sales training

Cons

You will get fired if you do not meet your monthly quotas, regardless of tenure. Church and burn sales. Highly mircomanaged with managers breathing down your back all the time. Everything down to the number of dials you make is tracked.

2.0

Nov 7, 2011

when you're up, you're up..when you're down, you're likely going to get fired..

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good Sales Training Receptive Senior management Cool people

Cons

Some of the managers are downright idiots. Product- a lot of competitors offer comparable cheaper solutions.

Viewing 151 - 153 of 158 Reviews

Jobs at Experian

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Senior Data Scientist, Innovation Lab - Remote

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Senior Director, Demand Generation (Remote)

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Experian

Experian Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I liked it.

No job security if you're in sales

when you're up, you're up..when you're down, you're likely going to get fired..

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