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      Experian

      Engaged Employer

      Experian Operations Manager reviews

      4.2

      50% would recommend to a friend

      (8 total reviews)
      avatar

      Brian Cassin

      100% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Career opportunities

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Work/Life balance

      3.2

      Senior management

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      5.0
      Jan 10, 2024

      Amazing culture, excellence encouraged, great support and colleagues

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at Experian, have been here for 2 years in the Consumer Services side. Excellent colleagues to work beside every day. Ideas can come from anywhere and are encouraged. There is a "work hard, play hard," vibe, and with our bonus structure everyone is on the same page, trying to achieve targets. Culture is outstanding. My work life balance has never been better. There are opportunities to grow your career in the direction you want. There is a very deep commitment to diversity, with numerous resource groups including Women in Experian, Pride, Black Professionals, Asian American, and ASPIRE (mental health) to name some.

      Cons

      Not many downsides, but we do need more clarity on how we get to the next level/promotions etc. Though it's rare in my opinion, some managers spend more time "managing up" than taking care of their reports.

      avatar
      Experian Response
      2y
      Thanks for writing about your experiences. Really pleased you feel our 'people first' culture is genuine and you have "...excelllent colleagues to work beside..."
      4.0
      Dec 14, 2023

      Salary

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, good company to work for.

      Cons

      Was getting unlimited access to my free credit reports but not any longer.

      avatar
      Experian Response
      2y
      Thank you for sharing your feedback. We're pleased to hear you enjoyed working with good people at Experian.
      3.0
      May 6, 2021

      Contradictory Business Vision

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and work environment Nice Facilities Good benefits

      Cons

      Senior Management didn't have a clear business view and took bad decisions, because of that very good people left the company

      avatar
      Experian Response
      5y
      Thank you for taking the time to leave your feedback. Our philosophy is to give our employees the equal opportunity and support to succeed and advance within Experian, and we’re sorry to hear this has not been your experience. We want our employees to feel appreciated and happy in their roles as we know our talented team members are our greatest resource. We take your feedback seriously and thank you again for taking the time to provide it. -Senior HR Representative
      Viewing 4 - 6 of 8 Reviews
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