Experian reviews

4.1

79% would recommend to a friend

(5,707 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say at this time.

Cons

Outsourced jobs overseas and layoffs.

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Experian Response
1y
Thank you for your honest feedback. Your insights are important to us as we continue to refine our approach. We wish you all the best in your future endeavors.
1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

My direct boss is great guy and he have me a unique opportunity and the primary team I was in were great folks to work with. Easy to work together and learned a lot from each other.

Cons

I worked on a secondary team that was full of toxic bad politics, the team manager was bad to trash his team during standups, while complaining that he hated being a manager. There were unclear goals and no one was willing to help without letting you know how annoyed they are. The team had one of the worst QA folks I have ever worked with, wanted you to do all her work for her while being confrontational and disrespectful to her coworkers. Only one manager, my direct boss would quash her attitude. Her boss would just make excuses for her bad behavior. The politics of this team caused my position to be eliminated. I was told my performance was really good and not the reason for my termination. It’s scary that you can lose your job, not by bad performance but because people play politics in the “right way”. The reason for my one star review.

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Experian Response
1y
Thank you for sharing your experiences. We value all feedback and are also committed to making Experian an exceptional place to work. Sounds like you had a great direct manager and grew professionally whilst with us. You haven't mentioned if you had raised your issues internally through the numerous channels and options available during your time with us, including to HR or senior leaders. It is disheartening to read you feel your Experian journey was 1 star, particularly as this is in stark contrast to majority of the experiences described here on Glassdoor and via our internal people listening strategies such as employee surveys, exit interviews etc. I'd love for you to have had the same positive experience they're having. Always open to hearing more and better understanding your point of view, feel free to reach out to me - doug.kelsall@experian.com. All the best, Doug Kelsall, Global Employer Branding Director.
5.0
Jul 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing flexibility Great people Inclusive environment Direct communication with all leaders, including senior leadership

Cons

Remote Lack of in person events/team building

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Experian Response
1y
Thank you for the amazing feedback, we're glad you're enjoying your journey with us.
Viewing 499 - 501 of 5,707 Reviews

Glassdoor has 8,112 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.