Express reviews

3.5

60% would recommend to a friend

(4,404 total reviews)
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Greg Scott

72% approve of CEO

41% positive business outlook

Express has an employee rating of 3.5 out of 5 stars, based on 4,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Apr 25, 2011
Recommend
CEO approval
Business Outlook

Pros

A general sense of respect and being heard (Though it's mostly hearing one out, with no actual work to a solution done.) A decent employe discount. Certain accomplishments and good work are well recognized. A friendly work environment Equally, for the most party, laid back and friendly costumers

Cons

Extremely part-time scheduling. Lots of "On-Call" shifts and shifts that are cut at times without notice. Get ready for a few 3hour long shifts in a week only. Credit is pushed for a lot, and at times scheduling is purely based on credit, regardless of work performance. Some elements of the job are a bit too much for the pay. i.e. certain floor set tasks and time demands. Absolutely little, to no room for advancement. A very set and strict dress code.

4.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Management is understanding and enthusiastic Sales Team is fun and optimistic Many loyal customers Coupons drive traffic Great brand image Targets younger and older markets

Cons

Push associates to open credit cards Associate's shifts are based upon if they open cards Customers get agitated with inconsistent coupon policies When you get promoted, the raises are not great

3.0
Apr 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Retail Experience Customer Service Experience Coworkers were fun and took pride in the Express brand Hard work received recognition Competitive, but also collaborative

Cons

Good performance was acknowledged, but did not always lead to promotions/ pay increases over time. Encouraged to push Express Credit Cards way too aggressively. It often offended customers.

Viewing 4327 - 4329 of 4,404 Reviews

Glassdoor has 4,508 Express reviews submitted anonymously by Express employees. Read employee reviews and ratings on Glassdoor to decide if Express is right for you.