Express reviews

3.6

61% would recommend to a friend

(4,404 total reviews)
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Greg Scott

72% approve of CEO

41% positive business outlook

Express has an employee rating of 3.6 out of 5 stars, based on 4,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
May 13, 2012
Recommend
CEO approval
Business Outlook

Pros

-Flexible with scheduling (worked part-time and was a full-time student) -Growth opportunities (associate > fashion expert > sales lead ) -Great staff and management -Co-worker competition for best dressed (won 1 time and get a free item) -Hard workers receive consistent hours -Easy place to work at (usually stress free until holidays)

Cons

-Low pay (started at minimum but received 2 raises within 16 months of working there) -Real big on costumer loyalty (phone & e-mail captures / credit cards) -Must wear Express jeans (can wear other clothing from other retailers as long as there is no brand/logo on the item. As long as it "looks" Express you can wear it) -During slow days they cut employees despite making thousands a week (during slow seasons we would net on average $40000-$60000 a week and they would still be low on hours to give)

5.0
May 7, 2012
Recommend
CEO approval
Business Outlook

Pros

50% Discount off first purchase (upto $300 retail) 40% Discount & extra 15% discount every quarter Great music atmosphere Customer intimacy STD/LTD paid by the Company PTO given in advance/not accrued thru calculations

Cons

Its retail. Working weekends Slow environment No fraternization

2.0
Apr 18, 2012

Difficult to advance and grow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a really great discount, really cool clothes. Can be an amazing place to work if you've got great leadership. Fun music.

Cons

No payroll, don't tell me to wear heels for 9+ hours and run around the store at superhuman speed and get to every customer in uncomfortable shoes. Stop focusing so much on the credit card, it just annoys the customer. Support stores with product and payroll and don't tell them that they are doing a horrible job when you are not supporting them at the corporate level.

Viewing 4351 - 4353 of 4,404 Reviews

Glassdoor has 4,508 Express reviews submitted anonymously by Express employees. Read employee reviews and ratings on Glassdoor to decide if Express is right for you.