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Express Scripts

Acquired by The Cigna Group

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Express Scripts Account Director reviews

2.0

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(3 total reviews)
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Tim Wentworth

Not enough data to show CEO approval

50% positive business outlook

Reviews by job title

3 reviews
2.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay was good. The benefits were okay at best. The client contact was the best thing about the job.

Cons

Management is not sympathetic to the needs of their employees. Lots of vacation but you will get punished if you use it more then a day at a time.

2.0
Apr 25, 2015

Account Director

Recommend
CEO approval
Business Outlook

Pros

No pros. A horrendous work environment. Workload is far too heavy & low morale. Once employee survey was completed three rounds of jobs eliminations occurred.

Cons

Low pay. Annual job eliminations prior to bonus payout. Long non-compete. Not sure why a new person would accept an offer.

2.0
Jul 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Powerful tools to help manage clients and provide comprehensive metrics and analyses Detailed guidelines for how you will be performed Fair compensation and benefits package

Cons

While the company preaches integrity, compassion, etc. it is simply not the case. One of the most toxic working cultures I have been involved in. Little colloboration between teammates and management definitely played favorites. I was "acquired" in a buyout by Express Scripts in 2009. The company I came from was told only 10-20% of transitioned employees would be laid off in the first two months. It turned out, nearly 80% were laid off in the first month in a half. However, the company was still able to host an annual sales conference for 700 emplyees in February, while 700 employees lost their jobs the next month. The culture was not inviting for those of us left. We were referred to as the former company's employees by staff and we knew our time was limited. In November, we were told that our jobs were safe by a Senior Level VP and that there was more work than they knew what to do with. Once the transaction happened, most of our clients were released or we were forced to manage them so poorly that they would leave if the contract could not be voided. For those who lost clients, they were laid off unceremoniously, even though several similar positions were still being opened. In a nutshell, I was forced to leave a company I was very happy with and experienced first hand the losing end of a corporate takeover. While the company does invest heavily in their sales organization, you are simply a number to them. As profitable as the company is and as metric focused as they are, they do not compensate their Account Directors appropriately for basically being sales people. There is only an annual bonus that is decided on department metrics, rather than a commission scale based on individual performance. I am happy to be away from such a toxic environment and would not recommend this company to those who value integrity and compassion.

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