2.0
Jul 24, 2014
“Not the same as Medco Health Solutions AKA "Merck Medco or Paid Prescriptions" ”
Former employee, more than 10 years
Las Vegas, NV
Recommend
CEO approval
Business Outlook
Pros
There are pockets of people with deep healthcare knowledge trying to do the right thing for the customer/client.The pay & benefits are okay, less than other customer service jobs in the same field.
Cons
This company only looks for cost savings and does not handle situations logically. I previously worked for Medco Health Solutions before Express Scripts purchased them and Medco paid a much higher salary, had better benefits and was more concerned with getting things handle properly as opposed to looking out for profits first then the patient. Unrealistic expectations, long hours leading to eventually burn out & illness.
