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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts Patient Care Associate reviews

      2.7

      3% would recommend to a friend

      (223 total reviews)
      avatar

      Tim Wentworth

      51% approve of CEO

      2% positive business outlook

      Ratings by category

      3.2

      Compensation and benefits

      2.6

      Diversity & inclusion

      2.1

      Culture & values

      2.1

      Career opportunities

      1.9

      Work/Life balance

      1.7

      Senior management

      Patient Care Associate employees have rated Express Scripts with 2.7 out of 5 stars, based on 223 company reviews on Glassdoor. This indicates that most Patient Care Associate professionals have an average working experience there. Express Scripts is rated 21% below average by Patient Care Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      223 reviews
      1.0
      Feb 21, 2024

      Former Employee

      Patient care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good , your job is completely remote.

      Cons

      If your team lead doesn’t like you , well that pretty much seals your fate. They micro manage the heck out of you. They tell you one thing in training and then it’s another on the floor. The department’s do not work together. They are not helpful . And you get calls right back because the person before you didn’t bother to do their job and you have to make excuses for them . When you mention it to your team lead they put you down .

      2.0
      Feb 16, 2024

      would not recommend working here even from home

      Patient care assistant (pca)
      Recommend
      CEO approval
      Business Outlook

      Pros

      good amount of pto/vacation time.

      Cons

      policies, workplace attitude, overall experience as a PCA not good. Training isn’t very good. Their use of certain apps especially one they call Knowledge exchange is not a very useful tool despite them telling you it is. Systems have issues on occasion. They don’t pay you for missing work even though the equipment isn’t working. Supervisors while they can be nice, some weren’t understanding very much.

      Viewing 7 - 9 of 223 Reviews
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      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.