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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(922 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

922 reviews

Reviews about "Compensation"

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2.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

It pays the bills no commute work from home You can get a raise yearly based on performance Lots of PTO and about 40 hours of PST

Cons

Back to back calls have been non stop since busy season started at the end of 2023, a lot of verbally abusive callers (understandably) no time to follow up on cases Ive used almost all my PST because it was so busy we couldn’t take PTO the first 4 months of the year

4.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good (not the best, but good) pay and benefits. Leadership encouraging of employees moving to different areas to try new roles and experiences. Good place to get your feet wet in a lot of different roles to find what you like.

Cons

Big disconnect between the tech/BPO organizations and the business teams of the company that use their tools. Projects are often underestimated and underdeveloped and it seems rare that the teams building the tools engage with the people who will use the tools, so products released often lack basic functionality to even do day-to-day processes, much less the "enhanced features" promised from the new tool.

5.0
May 22, 2024

Client Services

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, opportunity to advance, lots of training available.

Cons

Complex problem solving, very dynamic environment.

Viewing 43 - 45 of 922 Reviews

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