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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(558 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

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558 reviews

Reviews about "Culture"

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1.0
Feb 11, 2013

This place sucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's at least a job. The market is very flooded with pharmacists, so there' aren't man openings.

Cons

- Low pay - No plans - No communication to employees - Cutting costs is ONLY goal - Customer service AND employee relations takes a back seat to costs savings As a former Medco employee ... LOST over a week of paid vacation, lost quarterly bonuses, every meeting is bad news. There's no incentive to WANT to work for this company. I wonder if any legacy Express Scripts employees were left go after the merger. Recently lost ex-Medco employees and gained the EXACT number of legacy Express Scripts employees that had to be trained in what the people that were let go knew.

1.0
Feb 1, 2013

Demonstrate some respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medco was a good company with good core values, but sold out to Express Scripts which never had a reputation as a good place to work. Good employees, wonderful clients, nice systems.

Cons

Express does not value employees or clients, the merger is supposed to save a billion dollars. It's cut a thousand jobs so far.They bought the competition, so there's no drive to improve. They have tossed out top talent - well trained professional people and are looking for new cheap and cheerful interns.

3.0
Jan 28, 2013

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Good bonus potential Generous Personal Time off Lots of internal opportunities Aggressive performance review/calibration to weed out non-performers Diversity - mainly women >50%, but no international diversity Work from home option Top management is very down to earth and accessible Many employee discounts Don't believe all the sour reviews by former Medco people

Cons

If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with. No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1. ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent. Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day. ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

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