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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(662 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

662 reviews

Reviews about "Career Development"

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2.0
Jun 5, 2014

Company priority = PROFITS Employees and Clients are at the bottom of the list

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are places to move within the organization if you know can figure out how to maneuver the politics. There are decent bonus incentives if you're on the right team.

Cons

Medco merger was handled horribly and ESI took on more than they can handle. ESI laid off many of the tech support for the Medco operating systems they have taken on and have been unable to train ESI employees on the systems. Very poor planning of teams and unhappy employees due to "workhorse" mentality.

1.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The only thing good I can say is that they have not lowered our pay yet, and I think thats because the ESI that I work at is still covered by a union, at least until our contract expires. but on the other hand we will not get a raise either.

Cons

This is the cheapest co. I ever worked for they don't give us anything not even a christmas card no raises, working like slaves, no sitting unless your on break or lunch, no room for advancement, lots of favoritism. Can't wait to leave.

1.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work at the headquarters in St. Louis, there is opportunity to move up and around in the company. Turnover is extremely high and tenure is low even at the VP level so there are always vacancies.

Cons

Outside of the headquarters, jobs are limited and remote/virtual opportunities are limited. Express Scripts' unofficial policy has been to hire outside the company to get the skills that they need for any given position instead of promoting and developing existing employees. Recent employee survey results were so bad that management would not publish the results. Lack of opportunities and training was one of the top complaints according to Senior Management's review of the survey. Other concerns included poor pay and poor work-life balance. Express Scripts has certainly earned their place as the 2nd worst company to work for in the US. Recent (2014) customer feedback from physicians, patients, drug manufacturers and insurance providers has also been extremely negative which is a reflection/result of the cutthroat, efficiency driven culture that the CEO George Paz has developed at Express Scripts and forced upon the newly acquired Medco Health Services.

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