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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(757 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

757 reviews

Reviews about "Management"

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2.0
Feb 15, 2013

Stress pit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good paid time off, decent benefits.

Cons

Never have I worked a job that was so threat based. From the moment I started I felt as if the goal was to be rid of me. There is such a constant undertone of being shut down, one almost wishes they would just get it over with. Fifty percent of management is incompetent and the quality assurance people use subjective retaliatory marking. Training is laughable and people with little to no education are being taught to push generic drugs in any situation. $$$ are the bottom line not patients.

3.0
Jan 28, 2013

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Good bonus potential Generous Personal Time off Lots of internal opportunities Aggressive performance review/calibration to weed out non-performers Diversity - mainly women >50%, but no international diversity Work from home option Top management is very down to earth and accessible Many employee discounts Don't believe all the sour reviews by former Medco people

Cons

If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with. No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1. ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent. Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day. ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

1.0
Jan 23, 2013

Watch your back

Recommend
CEO approval
Business Outlook

Pros

The people I worked with one on one in projects are tremendous and really the only reason that getting up to work everyday mattered. Benefits are descent but nothing over the top

Cons

Without going into specifics, the company is very, very protective of its flanks and any bad information surfacing about it. They will fight it tooth and nail. Bringing the bad to your superiors is a dicey proposition at best that will see your keister on the street.

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