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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(757 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

757 reviews

Reviews about "Management"

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1.0
Dec 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Earn time off through PTO immediately...but it is difficult to use when you want to.

Cons

Pay is awful. "ESI Way" is hypocritical. Policies change weekly. Standard Operating Procedures are non-existant. This obsession with lean manufacturing is pointless when management cannot even say "hi" when walking past the employees who are making the millions for them. Management has zero social skills, see above. Not a window in the place. Customers are really not "our patients", we just fill their prescriptions. As an employee, I have had the worst time getting my prescriptions filled correctly or in a timely manner. The only reason I stay is for the miniscule paycheck until the economy opens up and can get out of this place.

1.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay put in place by Medco with backing of union,Medco union contract with raises,bonuses,and ample time off. Job was good before merger with esi.

Cons

Everything esi. HORRIBLE management by the esi team. Realigned shifts with no regard to people's family lives. No compassion. Unreachable goals set to push employees to complete 100+ Rxs an hr with less than 3 errors a week, 8-10 hrs a day 5 days a week extremely unhappy employees . Miserable work environment. Only reason to stay is its hard to find jobs in this economy, anti anxiety meds to get you thru work week . Would not recommend this place to my worst enemy.

4.0
Nov 17, 2012

A new, but good experience

Recommend
CEO approval
Business Outlook

Pros

Every since the merger with Medco, with whom I was employed, I've been impressed by Express Scripts focus on the employees. Lean management is an excellent method that I have come to adore.

Cons

The merger has been a little rough and uncertain, but really, that's to be expected. A little more communication would be nice, but it's better than it was with Medco.

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