Express Scripts reviews

Management can do better by their employees than they do.

Pay sucks! The lil $0.30 raise each year sucks. You won’t even make $500 a week after taxes and insurance comes out. They hype up the fact of giving out bonuses every month, but that’s based upon how the members grade you on the survey at the end of each call. Even if you served/helped the member doesn’t mean they’ll score you high. So bonuses aren’t gauranteed. However, when you do get a bonus on the last check of the month you’ll notice it was basically ate up from taxes. I honestly only work here for the health insurance benefits because it’s the only benefit I see benefiting me. You’ll also meet with your supervisor every week or so to go over and grade a call. The meetings makes you feel like a student meeting with a teacher to search for any little thing you did wrong or anything you can do better. They are currently added new systems and all and they expect you to do more work with no type of pay increase. I notice it’s mostly minority women that work for this company or at least at the bottom of the totem pole. There is no room for growth. The RTL’s which are what I call the fake supervisors are who we send the members to if they ask for a sup. Some of them take it too serious and actually think they are sups when I’m fact their pay says otherwise. From my calculations if they start you with $12.00hr it would take 10+years just to get to $15hr.