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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Meeting new people, hiring was easy.

Cons

Trashy, bug infested, Bed bugs and cockroaches (Raid) is not working. What ever policy they have is not done. We don't have supplies needed for everyday care of hotel, always an excuse. Managers are rude to employees. Manager is always frantic about something.

1.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Discounted rooms if your lucky

Cons

Overworked under paid. Upper management will do everything in their power to make it to where you do not get your yearly increase. Gms push everything they don't want to do onto their assistants. No communication. There was more than one instance where I had to work 3 shifts consecutive because my gm refused to answer her phone because she did not feel like coming in.

Viewing 217 - 219 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.