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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,489 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 5, 2022

      Always Drama

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small hotels, less than 15 employees.

      Cons

      Small teams means more drama. Superiors always seem to be plotting against you.

      2.0
      Apr 13, 2022

      Lack of direction

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, medical benefits, direct team.

      Cons

      Lack of consistency from upper management. Too many directions and projects taking place at once causing far too much to be on a hotel managers plate. Not enough compensation for the duties and hours expected.

      1.0
      Apr 3, 2022

      Completely toxic environment

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None really, some free nights but the hotels are usually dirty

      Cons

      Completely toxic environment. Management doesn't know how to do their job and makes their own problems and work harder for everyone. Passive-aggressive & unprofessional treatment is the daily norm. You will be berated by management, you will be asked to work on your days off and treated poorly if you say no, you will illegally be harassed for using sick time. The pay is very low and not competitive for the job type and will not be raised. It is not worth the lack of pay and damage to your mental and physical health to work here.

      Viewing 241 - 243 of 2,489 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.