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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Understanding and flexible work environment. Management cares about employee's home life. Plenty of challenging situations to hone your improvisational skills. Opportunities for career advancement are abundant, you will have to put in a lot of work to get the "cushy" jobs but once you do it seems like they take care of upper staff very well. Good incentive if you are willing to trudge through the bottom rung.

Cons

Schedule varies week to week, "cutting corners" is an understatement. Guests have challenging expectations. Forced to take lunch breaks on overnight shift while still expected to perform work duties. Schedule is weekly and subject to change unless you are adamant about when you can't work. May lose hours if not flexible to company's needs.

1.0
Jun 8, 2021

Don’t work here if you want to advance.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at this time to report

Cons

Pay is below average. Will eliminate your position the longer you are here so you can’t retire with them. Some employees are racist. They create jobs for their favorites even if they don’t have the experience. It’s who you know and not what you know.

3.0
Jun 2, 2021

Feeling somewhat misled

Recommend
CEO approval
Business Outlook

Pros

GM and staff are great people

Cons

The property has many long-standing issues that have been neglected and do not receive proper attention from corporate

Viewing 256 - 258 of 2,489 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.