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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

*7 free nights *%30 percent off of 30 nights

Cons

Here’s the review you guys been begging for... *They over work there workers for little pay *The stress is definitely not worth it *Prepare to have multiple job titles such as sales,management,etc. *They don’t care about there employees... don’t matter how hard you work you will always be beneath them. *By far the worst company I ever worked for *You don’t have a life once you work here. *Expect for your stress levels to go higher *HR does not care about employees concerns *Don’t even try to talk to anyone in upper management because at the end of the day they don’t care about your health nor do they care about how much years you have worked in the company at the end of the day you are just someone you can throw away. *Prepare to be emotional and mentally drained.

2.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Bonus plans and Health/medical benefits,

Cons

No work/life balance, poor communication from corporate, perfection demanded but very little money for condition issues

1.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

1. You get 7 free nights a year. 2. Some off the people are great mainly the staff because they share your struggles with you .

Cons

1. They have you playing 5-6 different roles even for non-management positions. I really feel bad overworking my staff when I know the pay is not worth it. Then having to deal with guest issues and shortage problems. 2. Mentally and Physically exhausting even if you tell yourself it because your manager it is okay. 3. Your always going to be short staff mainly because since the pay is so bad compared to others you lose people & then factor in the extra work duties most people are ready to leave. 4. Be ready to wait a long time for change because it’s all talk and NO action. 5. Human resource can’t be trusted depending who you go to for assistance. My HR personal is sleeping with employees. HR is also supposed to represent employees but they tend to be on the side of the company because they fear for their jobs. So it becomes a endless cycle of not getting no assistance which leads back to the push to leave. 6. Most people are really still there because they have no choice too and stay but what keeps you going is your coworkers . I’ve worked every position so my experience is real so hope this give you a better idea of what your getting into.

Viewing 259 - 261 of 2,489 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.