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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,415 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Extra Space is a growing company with a focus on growing their people as well as store count. We are focused on a set of core values which we believe will help guide us to business and personal growth. As great a company Extra Space is, people work for people and we have some of the best.

Cons

With such growth comes a need for flexibility. We need people who want to develop themselves but are also relocatable and able to move where the growth takes us.

4.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great team and more attention and genuine care for the top down then any company I've worked for. Growth is there if you work for it. Most of the time. Stable job security and decent benefits.

Cons

Again. Growth is there is you put in the work but as with many companies, some people show up one day and get fast tracked because of who they know.. Development is a little lacking only because of how much the DMs have on their plate so sometimes you feel like your chasing and begging for some time. And just when you think you've proven yourself. You get realigned and have a new dm. Back to square one..

2.0
Aug 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Closed on Sunday's. A few paid holidays (more than most storage facilities). Nobody over your shoulder 24/7.

Cons

Only 30 min. lunch. To have a Saturday off during peak season must use PTO day. Must be a salesman and with that said be prepared to lie to push higher insurance or more expensive lock. Deal with daily complaints of price increases. Clean outdoor units in the heat and or cold and if your DM can wipe any form of dirt from the wall, you fail. YOU will perform all maintenance with a few exceptions. You will have a cell phone (stays at store) so you can clean and perform maintenance all of your 8 hour shift until somebody calls but you better stop immediately and rush to the office to stop the clock because you only have 10 minutes to call them back! I felt so horrible taking advantage of trusting people looking for a place to store their property.

Viewing 3007 - 3009 of 3,415 Reviews

Glassdoor has 3,465 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.