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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Extra Space is in a strong growth mode and continues to outperform its' competitors in the market place in both Revenue Growth and NOI. The company values its' team members and gives those employees a tremendous amount of latitude to operate their span of control to the way that will allow them to have the greatest impact. Support is ever present and and there for the taking when needed at all levels of the organization.

Cons

You definitely take the good with the bad at Extra Space. The strong growth mode and high goals make the positions challenging but the enthusiasm infused throughout the company keeps the energy high and the environment friendly and healthy. Change is a staple as the company expands and support elements stretch and realign both at the support level and through the software the company utilizes.

5.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Integrity - Company directives are centered around "do the right thing" for the customer and employee. When in doubt default to satisfying the customer and employee. You matter - Everyone has a voice, very personal town hall meetings with officers of the company soliciting your thoughts and concerns. Literally coffee with the CEO at your table of (4) asking what are your ideas and concerns. Wow! Impressive.

Cons

Winter, summer, spring or fall. We are outside and in the elements, only a con if you don't appreciate the great outdoors.

3.0
Mar 9, 2016

DTL

Recommend
CEO approval
Business Outlook

Pros

40 hr work week, no nights or Sundays. No supervisor barking orders at you all day. Allowed to take ownership of the business.

Cons

No Saturdays off, only 4 holidays a year versus 8 if you work in the corporate offices, no profit sharing or stock options offered to field employees, insurance is not affordable. Not all sites have on-site residences. Constant customer complaints about rate increases and hidden fees upon move in. High pressure sales tactics, feel like a used car salesman.

Viewing 3091 - 3093 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.