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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,410 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Feb 13, 2016

      No incentive for high performers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has good hours and you do not have to work any nights or Sundays at most locations. The job is also not very stressful

      Cons

      You can have the absolute best sales skills in the world and you will get almost nothing for it. All the incentives are based on rentals and a tiny portion of it is revenue but the numbers are set by corporate and set high so that you never get too much of an already small amount. There is no incentive to the individual to exceed goals or to sell high levels of insurance. Health care is also very expensive, wages are okay at best, and there is zero overtime allowed.

      2.0
      Feb 13, 2016

      Meh

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, great coworkers. Job security. As long as you do your job you can guarantee you'll be employed. Some of the upper management is ok.

      Cons

      It was a great place for a while. But now it has changed. Promotions are no longer based on talent. If you aren't a bully, good luck moving up.

      2.0
      Feb 12, 2016

      This once WAS a great place to work.....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who still remain from what was once a great company are a definite positive. However, those loyal and dedicated people will continue to exit as this company continues to sacrifice them for the sake of the numbers.

      Cons

      This was once a company that recognized and rewarded great performance and lived by their values. Unfortunately, it has lost many great employees over the past few years and has transitioned to an organization that promotes based upon who you know and not how you perform. And though they talk about values, they no longer abide by them. When it's not convenient or it doesn't drive numbers, integrity goes out the window. And there are several recently promoted executives who have had a history of not living the values. CEO Spencer Kirk is a great leader and a great man. Unfortunately, I can only speculate that those immediately below him have to be hiding these types of behaviors from him High level director positions are filled on the basis of political expediency, not on the basis of past performance or experience. People are being promoted into high level positions in fields where they have had no previous experience. The chasm between the field and corporate continues to expand as corporate centralization continues to make Salt Lake an exclusive club that closely guards information and meticulously screens those who apply to be a part of that club.

      Viewing 313 - 315 of 3,410 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.