Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.2 out of 5, based on over 3,460 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Extra Space Storage to a friend and 76% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (714) , Assistant Manager (564) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 321 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 229 reviews)); "Great benefits and Really cares about your opinion." ((in 198 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 132 reviews)); "Management is great and always there to help." ((in 84 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 49 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 31 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 24 reviews)); "Pay raises are pennies on the dollar" ((in 24 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,410 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 15, 2016

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance Employee Recognition Transparency Great Team Environment I have been with Extra Space for 8 years and I still look forward to going to work everyday.

Cons

Benefits are a bit expensive BUT we are self-insured so the costs are directly affected by the claims submitted.

4.0

Feb 14, 2016

A Trainers Review

District team lead

Recommend

CEO approval

Business Outlook

Pros

ESS invests in its employees far more than other retail companies. If you're interested in advancing in a career with the company, you need only make it known and you'll be given lots of support to head in the direction you are most interested in pursuing. ESS is also extremely supportive and works to provide a holistic approach to staff development that involves cross training and multiple levels of support.

Cons

ESS works to grow as a business in several ways, over the past few years there has been a growing emphasis on key performance metrics as a way to do this. These metrics have often been made the focus of meetings, site visits, and training sessions--too much emphasis on this can lead to perceptions that the company is entirely numbers focused. While, this isn't the case when the metrics are the only message coming at field employees it can seem like there are no other messages of what's important to the company being presented.

3.0

Feb 14, 2016

It's a Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Guaranteed full time is very nice and the starting pay is at least above minimum wage. I wish I had negotiated more at the time of my hiring though.

Cons

Customers can be very hard to deal with in this business, they often times see you as an enemy and won't hesitate to drop some mean spirited words over rate-increases. Impossible to ever get a Saturday off without using up your PTO

Viewing 3190 - 3192 of 3,410 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission