employer cover photo
employer logo
employer logo

Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
avatar

Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 15, 2016
Recommend
CEO approval
Business Outlook

Pros

If you have a good rental month, you can end up with a decent bonus, of course, it isn't something you can depend on, as there are plenty of slower months where your threshold to bonus is much too high to actually make anything.

Cons

Scrubbing units in the bitter cold mid winter, or in extreme heat during the summer can be difficult. You will be expected to do everything on site depending on your DM to save costs, so be prepared to do all the maintenance, painting, etc. on your own, no one is paying a contractor to fix your site barring extreme circumstances. Although I was initially took the job because they made clear the promotion potential, and their focus on promoting from within, I have noticed in the last year that all of the corporate positions filled (DM, DLM, etc.), have been filled by people not only brand new to Extra Space, but brand new to storage in general. This is extremely discouraging to me and many others, as we expected that putting in the time and work would result in us moving up and ultimately in the company gaining more qualified individuals. Very high turnover, while perhaps not every district has this problem, we are constantly losing people. Every time we hire an employee, or two, one, or two employees quit. Many have taken better positions elsewhere, some just don't seem to expect the amount of physical labor required for the job, either way, people are constantly leaving, meaning those of us that stay are also constantly training.

5.0
Feb 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The atmosphere within the company is fantastic. I enjoy walking around the floor to see how everyone truly enjoys their employment. I always see a happy smile on their face and a willing to help new people feel welcome.

Cons

All I can say if you are not willing to put forth the effort, this may not be the best fit. We strive to have a great and diverse atmosphere with the most talented people found.

Viewing 3187 - 3189 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.