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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

ESS cares strongly for their employees and their free time outside of work. Having one day a week that everyone is off is amazing(Love Sundays). The Teamwork this company possesses is beautiful.

Cons

As an AM I am often at my site by myself operating the business; However, for our bonus checks the SM receives a percentage of the AMs incentive. Being as I am at the store and doing rentals so often on my own I feel it is unfair to lose a chunk (aside from taxes) of my incentive when I've done the work to earn it. I also feel that our stores could close slightly sooner. Especially for our parents, who don't get much time with their kids. I feel it may be easier to open earlier so that we can close earlier and have some more time at the end of our days. Say 8:30-5:00 or 8:00- 4:30

5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Bonus Structure and Co Workers. Friendly, Helpful, Knowledgeable and Quick . Customer Service Oriented company.

Cons

In general, working with the public is tough. With the economy so unstable , people tend to get frustrated with increases in rent , some areas are worse than others.

2.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Company is stable and recession proof. There is room for growth in some departments and movement within the organization with management support. Great as a resume builder and a stepping stone to other opportunities elsewhere.

Cons

Compensation is below standard in the valley and you’re only going to get 3% increase annually if that. Consistently giving out cheap swag and food trucks/pizza parties with no real incentive or motivation. Overworked teams across the board with little support/budgets to build the infrastructure to support a growing company. Also don’t believe other reviews, they give employees candy bars to complete reviews on glass doors - people sold their souls for a Reese’s 😅

Viewing 328 - 330 of 1,089 Reviews

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