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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
avatar

Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jan 2, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Excellent communication and supportive supervisors. I can reach out to my bosses boss at my leisure and she is responsive. The company gives me the tools to succeed and advancement and learning opportunities are plentiful.

Cons

Like any corporation in America today, it is always about the next quarterly report. Recent elimination of spiff for sales was a bad idea. Lots of turnover.

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Extra Space Storage Response
5mo
Thank you for sharing your experience. We’re glad to hear that you feel supported by your supervisors, have access to leadership, and are provided with the tools and opportunities to grow and advance. We also appreciate your candid feedback regarding recent changes, turnover, and the importance of field input. Thank you for taking the time to provide thoughtful feedback. We appreciate your perspective and commitment.
1.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy Job , low but decent pay. Good schedule

Cons

They play gotcha when it comes to sick days , when your hired they say you have 5 days unpaid sick time. I used 3 in the first month due to the flu and was given a written warning with no prior verbal conversation or opportunity to avoid disciplinary action. its important to note that on three occasions I was told by my supervisor to go home after a half day because I was to sick to work. Then one day while on my way to work I was told to turn around and go back home due to sickness. I also showed up 3 to 5 minutes late e few days during this two week period of sickness due to having a very difficult time getting ready to work. Also hitting traffic unexpected as I worked in multiple locations so never new what to expect for commute times.

1.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

A few nice coworkers, always have hours, and free lunch occasionally. They also reimburse for gas if you work other sites.

Cons

Extremely demanding, physically exhausting, exposure to unsafe chemicals and working conditions, working alone, no one to cover you if you are sick or injured, you do everything from being a debt collector and administrative work to being a janitor, security guard and maintenance person, you feel unsafe having all your customers know your full name when you are paid to harass them to pay their overdue storage bills. The company harasses employees to get Google reviews from everyone. I was even told to ask bank employees to write reviews when I go to the bank to make deposits. If you don’t meet all your metrics they make you attend virtual hour long meetings in addition to your regular work. They make you go to various sites to help out.

Viewing 334 - 336 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.