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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,404 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Sep 23, 2009

Good - Family environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no micro management. They leave it to you to determine what you want to do and how you want to do it. You can leverage your own abilities to do a better job.

Cons

Tied too close to centershift. Sometimes the best decisions about the companies future are not taken for political reasons. Need to think bigger picture.

2.0
Mar 26, 2011

NOT THE SAME

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sense of running your own property; interaction and bldg relations with customers; helping customers achieve their needs in storage

Cons

mgmt micro-manages; mgmt beats us up to do more to gain profit for themselves, while suppressing our true abilities to help them in a team effort toward the goals of growth; the hypocracy of mgmt giving us praises and pats on back for all our hard work knowing full well that their motives appear more of personal gain for themselves

2.0
Sep 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were cool. Given a lot of responsibility. They generally leave you alone to run the store how you see fit.... as long as it's working.

Cons

Worked almost every Saturday. Constant mystery shops. Unreasonable expectations from management. Store performance is based on stupid measurements rather than important things like rentals, revenue, promotional use, merchandise sales, etc. Upper management always finds something to complain about. Your store can put up great numbers in every important financial category and they'll still complain.

Viewing 3361 - 3363 of 3,404 Reviews

Glassdoor has 3,454 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.