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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,399 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
May 13, 2022

Great Company

Recommend
CEO approval
Business Outlook

Pros

Training, Full autonomy, Bonus's, Support from your peers.

Cons

You work alone 90% of the time. Gets hectic.

5.0
May 11, 2022

Very fun

Recommend
CEO approval
Business Outlook

Pros

It's a lot of fun driving around on the gold cart, depending on the location sometimes you'll be on the cart most of the day just cleaning the property. Hearing about peoples lives and why they're storing with us is interesting, and it's also fun putting units up for auction. You get every Sunday off because the store is closed which is very cool, and days you need to call in you only have to give a 2 hour notice which is nice. You don't constantly have people in your face with problems, most problems can be answered over the phone and people prefer to call. You get compensated for driving extra miles daily like going to the bank or another store. They offer benefits and 401k after just three months. They're a very inclusive company and set up teams groups for all minorities so that you never feel alone, you can choose to join into those groups or not at all.

Cons

You have to be out on the property on very hot days- You have to clean units by hand the day that they move out, so if it's 100 degrees outside or if it's windy it gets pretty intense. You don't really know when your second day off will be week to week. Sometimes you work alone and you get a little swamped with all the things you need to do in a singular day. It's hard to explain to some people why their rate goes up and/or the amount of the increase, some people get hostile because it's their money. There are also tenants that go into auction almost every time they pay current and they're usually very hostile people too because they don't want to be called about their delinquency because it's a regular thing for them and they don't want calls every week.

4.0
Apr 28, 2022

Very Supportive Company

Recommend
CEO approval
Business Outlook

Pros

Culture, Pay, Scheduling, Training, Flexibility

Cons

PTO policy, diversity in upper management

Viewing 3376 - 3378 of 3,399 Reviews

Glassdoor has 3,449 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.