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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- High pay for industry (for what it’s worth) - Not micro-managed - Trust in spur of the moment judgements

Cons

- A lot of favoritism - Expected to do everything - Short staffed, always pulling help away or people quitting - No logical reasoning to reality of situations - Don’t appreciate you long - Forgetful of previous conversations and efforts and make rational decisions then deny prior knowledge - Very greedy with rent increases

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Extra Space Storage Response
7mo
Thank you for providing your feedback. We're sorry to hear about your experience with staffing challenges and communication gaps. We strive to have a strong culture and effective leadership across all our locations. Feedback like yours helps us identify areas we can work to improve.
1.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Not an office cube job, good if you enjoy being up and about.

Cons

Everything. Law breaking, ADA non compliant, filthy practices, constantly moves around upper management sometimes as fast as a few weeks at the District and regional level. Poor pay for the employees by job title and experience, company attempts to abate this by offering "live on housing" and ok benefits. Company is looking to get rid of employees in leiu of kiosk transactions.

3.0
Jun 6, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

The professionalism and growth is Major with this Company. Customers are great and your peers are always available with answers.

Cons

The Pay is God Awful! The cost of living jumped 53% is the last 5 years in NJ, but the yearly pay increases is only 3 % if you exceed expectation. 99% of employees for Extra Space are given 2-2.5 for meeting expectation. For all the responsibilities put on our plates, the yearly increases is just laughable, This company is growing so fast and profits are at an all time high, but it all on the backs of the managers on the front lines. These profits would not be possible without their effort and they have nothing to show for it.

Viewing 340 - 342 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.