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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.1

      81% would recommend to a friend

      (1,089 total reviews)
      avatar

      Joe Margolis

      87% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Dec 17, 2025

      Good job

      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, good hourly pay, you also get commission but you have to speak a very specific way to customers.

      Cons

      If a customer presses the wrong button when calling in it counts against your commission.

      3.0
      Dec 17, 2025

      Good Short Term Work

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent pay for the area and type of work - Easy to get ahold of management for help, plenty of support - Clothing allowance, shoe allowance, gifts for milestones, holiday bonuses - Can promote within first 6 months if you show promise - Stores with ESS ownership are easier to improve and get work done - Site managers have a lot of leeway on how they want to run the building - There are queer groups to speak with in the company, but nothing notable comes from them

      Cons

      - Health insurance is abysmal and gets worse every year - Promotion is almost TOO easy, leaving unqualified workers in positions they can't efficiently do yet - Stores that have a 3rd party owner make improving the building basically impossible - Store managers who are saddled with bad assistants will basically never see relief, so you must make your own peace or continue to struggle

      avatar
      Extra Space Storage Response
      7mo
      Thank you for taking the time to leave a thorough review. We appreciate your feedback. We're happy to hear you enjoyed support from management and the promotion process. We understand your concerns regarding health insurance, benefits, and employee longevity. We appreciate your honesty and investment in helping us improve.
      Viewing 37 - 39 of 1,089 Reviews
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