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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
Jul 6, 2023

Employee review

Recommend
CEO approval
Business Outlook

Pros

The quality advice I get from older employees has been the best part of my job. I have worked for jobs who did not care about you as a person and that you are just replaceable. I have health issues and with the heat, sometimes my health is a great concern. They have always made sure I am okay and tell me to take as many breaks from the heat as I need.

Cons

ESS expects a lot of out us as employees more than other storage companies. I believe we should get more than just the yearly reviews and balance out the cost of living at the moment. Although I do get paid well, times are hard and even customers are having issues with the rent increases. Of course companies need to keep business alive, there should be a fair thought about the money going towards all ESS is putting in. I would love to keep customers, but things are getting too hard for everyone.

4.0
Jun 30, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

-The manager's discount -Flexible off days -Great teamwork dynamic -Supportive and knowledgeable team leaders

Cons

-Some of the customers are "interesting" -Short staffed at times -Explaining rate increases to customers

4.0
Jun 28, 2023

Good place to work

Recommend
CEO approval
Business Outlook

Pros

- Great leadership (DM & DTLs) - Great teamwork overall - Minimal stress - Health benefits - Overall good work environment (some exceptions but that is expected anywhere) - Decent life/work balance - Ongoing professional growth - Yearly Uniform credit (shoes, shirts, jackets, sweaters,etc)

Cons

- When short staffed: * You will have to go to far away stores to cover shifts. * You might get overwhelmed handling a big property by yourself (calls, customers, cleaning, etc ) - Phone signal does not work in some of the properties. - Bonuses not bad, but not great either

Viewing 406 - 408 of 1,089 Reviews

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