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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The schedule could be beneficial to people who don’t like early mornings.

Cons

New Assistant managers are expected to work at any location in the district. This can be stressful and confusing as you are constantly in new facilities covering for managers on their days off.

1.0
Feb 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Can be a live on manager at a facility that has an apartment available (or made available as some District Managers will promise a place to someone, and fire people to open that spot for them)

Cons

Depending on what district manager you report to will probably decide how your job goes here. I was a live on manager. I had a seizure for the first time in my life at this apartment(lasted 9 minutes, had some brain damage). We found black mold on the property, in the vents, the ceiling tiles were covered with it, even some of the units that people stored their items in, had mold inside (that ruined their items). Had a quote to clean the mold. Didn't get approved because they wanted other work to be done first. The vendors that Extra Space had for the other work, would never answer or respond. So it was never done. 4 months after my seizure, I was fired. Because I couldn't drive, and my assistant manager had forgotten the deposit in the back, and it was forgotten until I was asked where it was. (My wife had also worked for Extra Space, as a DTL. She had been moved every year , being promised promotions(which she received until this last move). After our district manager started fast tracking other people and telling my wife she wouldn't be getting a promotion for quite a while, she left. Another reason I believe I was targeted to be removed/fired).

5.0
Nov 14, 2022

Outstanding Company

Recommend
CEO approval
Business Outlook

Pros

Company Culture: We walk the walk, not just talk the talk. Opportunity for Professional growth and advancement Competitive Pay and Benefits Work/Life Balance Supportive Upper Management

Cons

Compared to other service industry careers like retail management and food service, this is by far the most rewarding.

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Extra Space Storage Response
3y
Thank you for the review on Glassdoor. We have great employees! Thank you for the work you do in taking care of our customers and running our stores. Keep up the great work!
Viewing 406 - 408 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.